Chipotle Mexican Grill

3.9
453 reviews
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About

Mexican Restaurant
Chipotle Carson City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1457 S Carson St, Carson City, NV
89701, United States

Hours

Reviews

3.9
453 reviews
5 stars
225
4 stars
99
3 stars
48
2 stars
24
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold food, undercooked rice, and food poisoning.

Portion Sizes

Many reviews highlighted smaller portion sizes compared to previous visits, with complaints about skimping on ingredients.

Service Issues

There were frequent mentions of poor customer service, including rude staff and mistakes with orders, particularly with online and mobile orders.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported dirty tables and inadequate hygiene practices.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and felt that the value for money had decreased.
  • SS
    Shelly Sparks
    5 days ago
    4.0
    I have Celiac. Most Chipotle's know how to manage that. This one was a little confused but were happy to take direction. Yay for that! Unfortunately, they are the only Chipotle I've ever been to where you can't buy the kid's bag of chips separately. They lose a star for that.
  • SS
    Skyler Silva
    Nov 14, 2025
    1.0
    Love the food but how do you not have enough food for the walk in counter but have it fully stocked for online orders. Wanted brown rice and wouldn’t give it to me from the online online counter. Wanted me to wait 20 minutes for rice…
  • AC
    Allison Curtis
    Nov 5, 2025
    2.0
    We usually like this place but this is the second time around 6pm we have been and they were completely out of all proteins. I’m not sure how that happens but my bf wanted chicken and they didn’t have enough so they gave him a little bit of steak too (totally fine) and then up-charged him for a steak burrito.
  • LC
    Leandra Carr
    Nov 4, 2025
    5.0
    The line goes down very quickly, but the fact that there is such a long line should tell us something. Fast and friendly service, quality food, plenty of seating, great value for your dollar.
  • JL
    Jason Lillebo
    Nov 3, 2025
    3.0
    Not enough staff and out of a few items, like no brown rice. They were friendly but clearly frazzled. The place could use some tables cleaned up and floors swept. The food was pretty good as usual for Chipotle though.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Carson City specialize in?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.

What are the regular operating hours for Chipotle Mexican Grill in Carson City?

The restaurant is open daily from 10:30 AM to 10:00 PM.