Chipotle Carson City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing cold food, undercooked rice, and food poisoning.
Portion Sizes
Many reviews highlighted smaller portion sizes compared to previous visits, with complaints about skimping on ingredients.
Service Issues
There were frequent mentions of poor customer service, including rude staff and mistakes with orders, particularly with online and mobile orders.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others reported dirty tables and inadequate hygiene practices.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and felt that the value for money had decreased.
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Shelly Sparks
5 days ago
4.0
I have Celiac. Most Chipotle's know how to manage that. This one was a little confused but were happy to take direction. Yay for that! Unfortunately, they are the only Chipotle I've ever been to where you can't buy the kid's bag of chips separately. They lose a star for that.
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Skyler Silva
Nov 14, 2025
1.0
Love the food but how do you not have enough food for the walk in counter but have it fully stocked for online orders. Wanted brown rice and wouldn’t give it to me from the online online counter. Wanted me to wait 20 minutes for rice…
AC
Allison Curtis
Nov 5, 2025
2.0
We usually like this place but this is the second time around 6pm we have been and they were completely out of all proteins. I’m not sure how that happens but my bf wanted chicken and they didn’t have enough so they gave him a little bit of steak too (totally fine) and then up-charged him for a steak burrito.
LC
Leandra Carr
Nov 4, 2025
5.0
The line goes down very quickly, but the fact that there is such a long line should tell us something. Fast and friendly service, quality food, plenty of seating, great value for your dollar.
JL
Jason Lillebo
Nov 3, 2025
3.0
Not enough staff and out of a few items, like no brown rice. They were friendly but clearly frazzled. The place could use some tables cleaned up and floors swept. The food was pretty good as usual for Chipotle though.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Carson City specialize in?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
What are the regular operating hours for Chipotle Mexican Grill in Carson City?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Chipotle in Carson City offer pickup and delivery services?
Yes, customers can order for in-store pickup or choose delivery options.
Where is Chipotle Mexican Grill located in Carson City?
It is located at 1457 S Carson St, Carson City, NV 89701.
How can I order from Chipotle Mexican Grill online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Does Chipotle offer any rewards or special offers?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What sustainable practices does Chipotle Mexican Grill follow?
Chipotle prioritizes sourcing ingredients from farms with humane and sustainable practices, using only 53 real ingredients and no artificial colors, flavors, or preservatives.
Can I use credit cards and gift cards at Chipotle in Carson City?
Yes, Chipotle accepts credit cards and offers gift cards for purchase and use.
Are there notable nearby places around Chipotle that I can visit?
Yes, near Chipotle you can visit Carson Mall Shopping Center for shopping and bakery treats, or check out Sportsman's Warehouse for outdoor gear and adventure equipment.
Can I find convenient gas stations near Chipotle Mexican Grill in Carson City?
Yes, nearby gas stations include Shell and Sinclair, which are convenient if you need to refuel before or after dining at Chipotle.
Are there any health and medical facilities near the Chipotle location?
Nearby you can find several dental offices such as Dentists of Carson City and Dr. Judd Boehme, as well as Carson Tahoe MOM's Clinic.