Business Details
About
Mexican Restaurant
Chipotle Carson City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
462 reviews
5 stars
227
4 stars
102
3 stars
48
2 stars
24
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted rude and unprofessional staff, with complaints about poor customer service and incorrect orders.
Food Quality
Customers reported inconsistent food quality, including cold food, small portions, and missing ingredients.
Cleanliness
Several reviews mentioned dirty tables and a lack of cleanliness in the dining area.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived value for money, noting that portions have decreased.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
- JGJ Gallien6 days ago1.0Ordered a pickup, not only was it late but I was given a slice of onion and a slice of pepper when asking for fajitas, I also ordered double meat which was not nearly even a single portion. Worst Chipotle ive ordered from, this is the 3rd time you guys have been unprepared, usually you're out of chicken and white rice which seems absurd since you can see when something needs replacing. Get it together, train your people, there's no excuse for this.
- HLHyddie LopezDec 29, 20251.0short caucasian woman with glasses (im guessing manager) was extremely rude and crass. we came in at around 4:18pm and she rushed us, threw the food together, got the order wrong, ignored the options we chose, corrected our english and acted as if though she was paying for put meal. i ordered a carnitas burrito and she gave me barbacoa without offering to correct. my burrito was wer and instantly fell apart. spent $100 and i did get $100 service. Very unprofessional, she was short with the black cook before she dealt with us and had the same attitude maybe even worst! I dont know if we are black presenting but she needs sensitivity training. Never visiting here again. Please do better.
- MJMaruthi Vinay JampaniDec 28, 20251.0None of the table tops were clean. If we ask for some thing the white lady who was working there, started being rude, like throwing the receipts. And as there were no forks, I have asked for them and waited for 5 min, no response. While I was eating there she started giving looks as if I had made her life tough. Pathetic employee. Food was also not so fresh.
- CBChris BDec 20, 20251.0I can understand being short staff but the shift on 12/20/25 between 3:45-4:00pm. Only one person that didn’t seem to want to be there. Barely any of the food were in the serving containers. Literally scrapped off rice and barely any steak, but she literally scooped a full spoon the size of the bowl of sour cream, which might as well should have been 90% of the bowl. The internal temp of the steak even tasted cold. The dining area was filthy and tables were disgusting. I wanted to give this place a chance but should’ve known better. If I could give negative review, I would’ve. All around bad food, service, and atmosphere. Reinforces why big box chain restaurants like this won’t be getting my service from now on.
- JSJohn SmithDec 16, 20254.0Great service good food. Music was too loud to talk.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Carson City specialize in?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
What are the regular operating hours for Chipotle Mexican Grill in Carson City?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Chipotle in Carson City offer pickup and delivery services?
Yes, customers can order for in-store pickup or choose delivery options.
Where is Chipotle Mexican Grill located in Carson City?
It is located at 1457 S Carson St, Carson City, NV 89701.
How can I order from Chipotle Mexican Grill online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Does Chipotle offer any rewards or special offers?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What sustainable practices does Chipotle Mexican Grill follow?
Chipotle prioritizes sourcing ingredients from farms with humane and sustainable practices, using only 53 real ingredients and no artificial colors, flavors, or preservatives.
Can I use credit cards and gift cards at Chipotle in Carson City?
Yes, Chipotle accepts credit cards and offers gift cards for purchase and use.
Are there notable nearby places around Chipotle that I can visit?
Yes, near Chipotle you can visit Carson Mall Shopping Center for shopping and bakery treats, or check out Sportsman's Warehouse for outdoor gear and adventure equipment.
Can I find convenient gas stations near Chipotle Mexican Grill in Carson City?
Yes, nearby gas stations include Shell and Sinclair, which are convenient if you need to refuel before or after dining at Chipotle.
Are there any health and medical facilities near the Chipotle location?
Nearby you can find several dental offices such as Dentists of Carson City and Dr. Judd Boehme, as well as Carson Tahoe MOM's Clinic.