With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights.
While many customers praised the chicken sandwiches and fries, several reviews noted issues with blandness, overcooking, and inconsistency in flavor.
Service
The staff received positive feedback for being friendly and helpful, although there were some complaints about slow service and order mistakes.
Cleanliness
The restaurant is frequently described as clean and well-maintained, contributing to a positive dining atmosphere.
Pricing
Many customers felt the prices were high for the quality of food, with some expressing dissatisfaction over perceived value.
Atmosphere
The establishment is noted for its inviting atmosphere, with a bar area and a fun vibe, making it a popular spot for families and gatherings.
DB
Dennis Bogue
1 day ago
5.0
Up from California to Reno, and heading to SLT for a Tahoe Knight Monsters hockey game. Stopped in to try Big Chicken in CC. OMG CC people...people passing through...this place is great! No one was there and it's huge inside! Full bar, TVs everywhere....food was great, exactly how I thought it should be! The 3 Tender plate is awesome! Total meal and then some! Nothing about the visit was lacking and we can't wait to stop in again when in CC!
AC
Amitabho “Amy” Chattopadhyay
1 day ago
2.0
Chicken sandwiches were dry and tasteless. Cheese curds were alright. Extremely overpriced for what it is.
CS
Chris Stepina
Nov 1, 2025
3.0
This was our first and only time eating here. The building is clean and looks good. The staff is friendly and helpful. They do a great job. But the actual food wasn't that good. The fries were tough to eat and over salted. The chicken wasn't anything to remember. It just didn't taste like anything just bland and oily. I don't think that's necessarily on the staff but on corporate pushing a mediocre product. And for $80 it was definitely overpriced for the quality.
SB
Sarah Burns
Oct 28, 2025
5.0
Very clean, super nice and if your food is taking a minute they make it right.
RG
Roger Greene
Oct 16, 2025
5.0
This place is awesome! Best of any kind of chicken sandwich around! Better than Chik Fil A & Raisin Canes. Anybody. Any you have multiple choices! Multiple different types of chicken sandwiches. Shaq did it! Treat yourself if you love a great chicken sandwich!
Switched. This is the place!
Big Chicken is open every day from 10:00 AM to 9:00 PM.
Does Big Chicken offer pickup and delivery services?
Big Chicken offers in-store pickup service.
Where is Big Chicken located?
Big Chicken is located at 444 East William Street, Unit 20, Carson City, NV 89701, US.
What type of cuisine does Big Chicken serve?
Big Chicken is a fast food restaurant specializing in chicken dishes with a menu featuring home-cooked childhood favorites and bold new flavors.
What is the dress code at Big Chicken?
The dress code at Big Chicken is casual.
Which meals are served at Big Chicken?
Big Chicken serves lunch.
Where can I view Big Chicken’s menu and place an order online?
You can view the menu at https://www.bigchicken.com/menu and place orders online at https://order.bigchicken.com/
What payment options does Big Chicken accept?
Big Chicken accepts American Express for payment.
What nearby places can I visit around Big Chicken in Carson City?
Nearby, you can visit Viet Pho for Vietnamese cuisine, Tito's Mexican Food for Mexican dishes, and Lucky Strike casino for entertainment.
How can nearby businesses assist me when visiting Big Chicken?
You can use services like Minuteman Press for printing needs, or visit Shear Designs hair salon and About Intimate Designs Floral LLC for beauty and floral shopping, all located nearby.
Are there nearby facilities that can be helpful before or after my visit to Big Chicken?
Yes, there are nearby options like CoinFlip Bitcoin ATM for quick cash access, Smith’s Fuel Center for convenience, and Planned Parenthood: Carson City Health Center for women's health services.