Had a problem with my food.
Problem was fixed
Every time I had issues, manage on duty was great also.
S0
Sophie 0321
Oct 12, 2025
1.0
Went here at 9:30 where I was turned away. It says hours were updated two weeks so either the workers were leaving early and refused customers or the website was poorly updated.
CB
Curtis & Sarah Bayens
Sep 19, 2025
1.0
On first site the place is quite dirty. Its a combined facility so not sure who is responsible. Garbage piled up, generally dirty doorways and floors
We did a mobile order, waited at the counter. After 2 people asked what we were waiting for to which we responded the mobile order, the third person to ask informed us they had no meat and would need to refund us. This should have been addressed yhe first time before we stood waiting. We did end up still ordering something else in the meantime which was okay.
Afterwards, we decided to order two blizzards. This took quite a long time despite it not being busy at all.. and the blizzards were basically soup, completely melted, and overflowing creating a mess everywhere. Definitely no where near the "upside down" thickness a blizzard is supposed to be. We just left with our liquid blizzards, too tired to bother asking them to make more again after waiting so long.
JJ
Johanne
Sep 8, 2025
5.0
Great double cheeseburger & ice cream!
AM
Audrey Matchim
Aug 8, 2025
1.0
Stopped in for a quick bite to eat as we had many times in the past. The service was terrible. There was only one person behind the counter when we walked in and he was busy, when a second person showed up she didn't even come to greet us or take our order. When we did finally order we were shocked and disgusted to see the lady making our food not wearing gloves and touching everything with her bare hands, I'm not sure why this DQ thinks its ok for their workers to pick up pickles and tomatoes bare handed or push down fries before adding cheese and gravy bare handed but they do. If I could give zero stars I would.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Westville, NS?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 2500 Truro Rd, Cowan Street Rest Stop, Exit 21, Westville, NS, B0K 2A0, Canada.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient food pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes and malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill have outdoor seating and WiFi?
Yes, they offer outdoor seating and free WiFi for customers.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place pickup orders online through their website.
What nearby convenience stores or gas stations are close to Dairy Queen Grill & Chill?
Nearby you can find Circle K and Irving Oil, which offer gas, convenience items, and coffee.
Are there other food or coffee options near Dairy Queen Grill & Chill?
Yes, Tim Hortons is nearby offering coffee, donuts, and café items.
What entertainment venues are near Dairy Queen Grill & Chill?
Nearby entertainment includes Highland Drive-In Theatre and Shoebox Drive-In, great spots to visit before or after your meal.