Swiss Chalet

4.4
1252 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Truro, NS is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
79 Robie St, Truro, NS
B2N 1K8, Canada

Hours

Reviews

4.4
1,252 reviews
5 stars
873
4 stars
209
3 stars
70
2 stars
31
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, particularly highlighting individuals like Michaella, McKenna, and Kirsten.

Food Quality

While many reviews complimented the food as delicious and well-prepared, there were notable complaints about inconsistency in food quality, including issues with takeout orders and specific dishes being dry or incorrect.

Dining Experience

Overall dining experiences were mixed; some customers enjoyed pleasant atmospheres and quick service, while others reported long wait times and poor service during busy periods.

Takeout Issues

Several customers expressed dissatisfaction with takeout orders, citing missing items, incorrect orders, and food quality concerns.
  • RA
    Ryan Archibald
    5 days ago
    5.0
    All great but one thing I would change is the curb side pick up. I’d have designated areas are the back of the building to pick up . When I got there the other night there was no spot to park unless you went to the back of the building.
  • KN
    Kendra Norden
    Dec 27, 2025
    5.0
    Group of 10 is a challenge and yet they pulled it off. Made every meal right when kitchen messed up. Our waitress was amazing. Always pleasant and didn’t frazzle at the challenge. Thanks guys.
  • HP
    Hitendra Patel
    Dec 26, 2025
    1.0
    Ridiculous service in door dash. They always doing late 15-20 or sometime 30 minutes. Even after many complaints
  • GB
    Gordon Blair
    Dec 24, 2025
    1.0
    Stopped in for early lunch to avoid busy noon hour rush. 1 table seated when I arrived. I was solo and got seated, placed my order for chicken tenders and loaded fries. Table of three came in after me, placed their order. It was taking a long time and I began to wonder if they were giving priority to all the take out orders. It was Xmas Eve and to be expected so I waited some more. I saw a severing coming with food. Finally!! But it was for the table of three who came in after me. Server went back to the kitchen, came out with a couple more plates for the same table. Server went back to kitchen and I was expecting to get my order and deliver to my table. Server came out from kitchen with nothing. Milled about doing nothing much. I waited for a couple of more mins. Still no food so I got up and left the restaurant. I don’t mind waiting my turn but Im not going to be ignored. I can’t help wonder if the larger table took preference over a solo diner. I typically dine alone and have experienced this bad behavior from staff before and it’s shameful.
  • DC
    Donna Canavan
    Dec 19, 2025
    5.0
    Love this restaurant. Food is always fresh and hot. Service is great. Hosts very friendly and professional. My Truro go to restaurant

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 79 Robie St, Truro have a drive-thru?

Yes, Swiss Chalet at 79 Robie St, Truro has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 79 Robie St, Truro offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.