Subway

4.1
341 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Truro Subway® Restaurant at 16 Elm Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
16 Elm Street, Truro, NS
B2N 4B5, Canada

Hours

Reviews

4.1
341 reviews
5 stars
168
4 stars
99
3 stars
31
2 stars
12
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly and helpful staff, while others reported rude behavior and poor service.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and well-made subs, while others received stale bread or incorrect orders.

Cleanliness

Several reviews highlighted cleanliness as a positive aspect, noting tidy environments and fresh ingredients, though some mentioned unsanitary conditions.

Order Accuracy

Many customers expressed frustration with incorrect orders, whether through the drive-thru or app, indicating a recurring issue with order fulfillment.

Value for Money

Some customers felt that prices were too high for the quality and quantity of food received, while others appreciated the value offered.
  • BM
    Beth Maguire
    3 days ago
    1.0
    Drive thru…I asked for the festive turkey sub and got ham. Who has stuffing with ham. My last visit. Not sure how many times I said pardon me, repeat that
  • AQ
    Ann Quigley
    Sep 23, 2025
    5.0
    Healthy fast food 😋
  • LW
    Laura lee Wrice
    Sep 6, 2025
    1.0
    My fiancé ordered 3 subs today and brought them home which is a 20 min drive. My herb & cheese bread was stale , hard as a rock. The other two were fine. I decided to contact the restaurant right away and tell them the issue. The employee took my name and said next visit they would replace my sandwich. Which was greatly appreciated. Minutes later a manager called me to say I had to bring back the sandwich. I did tell her I would not be driving back today and I would understand bringing back a receipt for proof which was not mentioned. She told me the sandwich would not be replaced…I also said you need to look at your bread so no other customers have to go through the same thing.. social media can be a good thing at which time she said “if you want to be immature and flap your mouth go ahead…” then hung up!! Definitely not the response expected from management level! I will not return to this location!
  • RP
    Riley Perry
    Sep 5, 2025
    1.0
    Might have just been the wrong day for me to eat here, wasn’t greeted, workers all seemed to hate there life here, like atleast put a smile on, not one table was clean, sticky, and drink spills, during the making of my sub ; there was other ingredients stuck together getting spread on my sub that they noticed but didn’t pick off until I mentioned there was onion stuck to half of the cucumbers put on, lazy environment :/, and wow $18 for a sub with no drink
  • EJ
    Elaine Jenkins
    Jul 22, 2025
    5.0
    This is always the Subway in Truro that I go to

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Truro?

The Subway restaurant is located at 16 Elm Street, Truro, NS, B2N 4B5, Canada.

What are the opening hours of the Subway at 16 Elm Street?

The Subway restaurant is open daily from 6:00 AM to midnight.