Numerous reviews highlighted extremely dirty conditions in the bathrooms and dining area, with reports of overflowing garbage and unsanitary surfaces.
Service Speed
Customers frequently complained about long wait times for orders, often exceeding 20-30 minutes, with some stating that the drive-thru was particularly slow.
Order Accuracy
Many customers reported receiving incorrect orders, including missing items and wrong food, leading to frustration and dissatisfaction.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.
Food Quality
There were consistent complaints about cold, stale, or poorly prepared food, with some customers expressing disappointment in the overall quality.
VD
vanessa denton
Dec 31, 2025
1.0
I worked at Burger King in 1987 as a teenager and it was definitely the easiest job I’ve ever had. So I don’t quite understand how this Macdonalds cannot get an order consisting of two cold brew, with cream only (I specify that I do not want any sweetener or artificial flavours) and yet more than 50% of the time they have added sweetener and or flavouring. And the time lapse is probably anywhere from 15 minutes or more for these two cold brew coffee, make it make sense!!! Upon my last visit, I had to use the ladies room and after using the ladies room (which was extremely dirty) when washing my hands there was visible grease dripping hanging on the walls🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮
KM
Kyle Morrison
Dec 30, 2025
1.0
There is no reason there should be three cars serviced in within 30 minutes in the drive thru. Still sitting here waiting.
SD
Simran Dhillon
Dec 21, 2025
1.0
I order a bun with just lettuce,pickles and cheese with Big Mac sauce with no meat around 1 am and I specifically told them but I get home and checked my burger it had meat in it, I’m allergic to meat. Don’t open it at night if your staff cannot work properly Worth experience.
JJ
Julia Wilcox (Jules)
Dec 19, 2025
1.0
Worst experience with McDonald’s
No receipt paper in any of the no talk to people order things. Fries were disgusting, cold, soggy, unsalted. Burgers were dry and tasteless. Asked for extra mustard and got no cheese instead. The only thing they got somewhat right was the drinks.
My order number was on screen for a split second and then was taken off the order board well before they called my number.
BH
Brittany Henwood
Dec 7, 2025
1.0
Garbage service, can't handle the flow. Placed my order, saw it on in progress screen, then 10 minutes later it was gone, yet I hadn't received it. Asked and they said it got cleared accidently before it was made..and then proceeded to do all those that ordered after me. I waited some more, then finally again asked where my order was. I was told it was a big order...(3 chicken nugget happy meals, coffee and a tea). They still weren't working on it..because they didn't even have it anymore and had to get my receipt to even fill it. Then slid the happy meals too me...aggressively having one side right across the counter onto the floor. When I finally did get my order 30 minutes later...we got on highway..and they weren't even complete..no sauce, no yogurt tube's....will not be back..oh yeah and the washrooms were atrocious..dirtied toilet paper all over the stall floors...total ick
What are the operating hours of McDonald's at 93 Robie Street, Truro?
McDonald's at 93 Robie Street, Truro is open 24 hours a day, 7 days a week.
Is the McDonald's at 93 Robie Street open for breakfast, lunch, and dinner?
Yes, this McDonald's serves breakfast, lunch, and dinner.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 93 Robie Street has a drive-through that is open 24/7.
Can I get delivery from McDonald's at 93 Robie Street?
Delivery service is not offered at this McDonald's location, but in-store pickup is available.
What payment options are accepted at McDonald's in Truro?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a children's menu?
Yes, McDonald's welcomes children and offers a children's menu.
Is there Wi-Fi or a casual dining environment at McDonald's on Robie Street?
The attire is casual, and the location welcomes families and children, providing a comfortable dining experience.
What nearby restaurants can I visit after dining at McDonald's?
Nearby restaurants include Deluxe Fish & Chips, Swiss Chalet, Boston Pizza, and Jessy's Pizza, which offer a variety of dining options.
Are there any nearby convenience stores or gas stations near McDonald's at 93 Robie Street?
Yes, Mel's, which is a gas station, convenience store, and coffee shop, is located nearby for any quick stops you might need.
What nearby retail stores can I visit when visiting McDonald's at 93 Robie Street?
You can visit nearby stores such as Canadian Tire, Berry's Furniture Plus, Sobeys Fundy Trail Mall, and Staples Print & Marketing for your retail needs.