Many customers reported issues with food quality, including greasy chicken, soggy fries, and inconsistent preparation.
Service Issues
Numerous reviews highlighted poor service experiences, including long wait times, incorrect orders, and rude staff.
Customer Service
While some customers praised friendly staff and good service, others reported negative interactions and a lack of proper training.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, affecting the overall dining experience.
Order Accuracy
A significant number of customers expressed frustration with incorrect orders and missing items.
DW
Darlene Williamson
Dec 14, 2025
5.0
First time at this restaurant. I haven't been to a KFC for over 5 years or more. Wanted to try it again. The taste is good but the memories came back with how greasy the chicken is. Still tasty.
JS
Jinesh Shah
Dec 13, 2025
1.0
I am writing to formally complain about the extremely poor experience I had at your restaurant last night.
I ordered a Veggie Deluxe Box and was served soggy fries that appeared to be pre-cooked and reheated. The chalupa was also soggy and clearly not fresh. I immediately raised this concern with your staff, and although a replacement chalupa was provided, it was of the same poor quality.
This experience leads me to believe that fresh food was not being prepared or served, which is a serious failure to meet your restaurant’s brand and food quality standards.
I was very disappointed, especially as I was hungry late at night and had no other dining options available. I arrived around 11:20 PM and remained until approximately 11:40 PM, yet still left unsatisfied. I feel that my time and money were completely wasted.
Due to this experience, I will not be returning to this location and would not recommend it to others unless significant improvements are made.
I expect this matter to be reviewed seriously and would appreciate a response regarding how this issue will be addressed. I don’t expext formal apology on this complaint.
BR
Brad Ross
Nov 26, 2025
1.0
New pre order kiosks in place, none of the staff knew how to navigate them and got frustrated and rude when asked. Will not be eating in again.
JW
Jasmine Wysote
Nov 24, 2025
1.0
Ordered doordash, order got here very quickly! The driver was great but the food absolutely terrible. I didnt have high expectations for KFC but the fries were very old and cold. You can tell by the taste they just slapped hot gravy on top.
The chicken burger was a bit stiff aswell, threw everything in the trash unfortunately.
TT
Tye
Nov 20, 2025
1.0
Fed up, never returning. Cant make orders correctly one damn bit. Dont waste your time going here ever again
What are the operating hours of KFC at 242 Robie Street, Truro?
KFC is open from 10:30 AM to 11:45 PM from Monday to Wednesday and on Saturday and Sunday. On Thursday and Friday, it stays open later, until 1:00 AM.
Where is KFC located in Truro?
KFC is located at 242 Robie Street, Truro, NS, B2N 1L1, Canada.
What types of cuisine does this KFC offer?
This KFC is a fast food restaurant specializing in chicken meals and also offers halal options and meal delivery services.
How can I contact KFC in Truro?
You can reach KFC by phone at +1 902-895-2101.
Does KFC at 242 Robie Street have a website where I can view the menu or order online?
Yes, you can visit their official website at http://kfc.ca to view the menu and place orders online.
Which nearby restaurants can I visit if I want a variety beyond KFC?
Nearby you can find Taco Bell Canada for Mexican cuisine, Mary Brown's for chicken comfort food, Tim Hortons for coffee and snacks, Greco Pizza for pizza, and Frank & Gino's Grill & Pasta House for Italian dishes.
Are there nearby shops where I can browse for crafts or fashion after dining at KFC?
Yes, Michaels and Michaels Stores offer arts and crafts supplies, while Northern Reflections Stores and Bluenotes provide clothing and fashion accessories.
What automotive services are available near KFC on Robie Street?
Nearby automotive dealers and repair shops include Stuart Kia, The Auto Stable, Hollis Ford, 24/7 Auto Sales, Truro Mazda, and Mills Mazda.
Are there convenient places near KFC for phone repair or electronics?
Yes, PROTECH - Phone Repair and Accessories and Mobile Snap provide mobile phone repair and related services nearby, and Eastlink offers telecommunications and electronics services.
Is there a coffee shop near KFC where I can get coffee or breakfast?
Tim Hortons, a well-known coffee shop and fast food restaurant, is located near KFC, and Pür & Simple offers breakfast and brunch options.