KFC

3.6
562 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
242 Robie Street, Truro, NS
B2N 1L1, Canada

Hours

Reviews

3.6
562 reviews
5 stars
210
4 stars
138
3 stars
97
2 stars
38
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including greasy chicken, soggy fries, and inconsistent preparation.

Service Issues

Numerous reviews highlighted poor service experiences, including long wait times, incorrect orders, and rude staff.

Customer Service

While some customers praised friendly staff and good service, others reported negative interactions and a lack of proper training.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, affecting the overall dining experience.

Order Accuracy

A significant number of customers expressed frustration with incorrect orders and missing items.
  • DW
    Darlene Williamson
    Dec 14, 2025
    5.0
    First time at this restaurant. I haven't been to a KFC for over 5 years or more. Wanted to try it again. The taste is good but the memories came back with how greasy the chicken is. Still tasty.
  • JS
    Jinesh Shah
    Dec 13, 2025
    1.0
    I am writing to formally complain about the extremely poor experience I had at your restaurant last night. I ordered a Veggie Deluxe Box and was served soggy fries that appeared to be pre-cooked and reheated. The chalupa was also soggy and clearly not fresh. I immediately raised this concern with your staff, and although a replacement chalupa was provided, it was of the same poor quality. This experience leads me to believe that fresh food was not being prepared or served, which is a serious failure to meet your restaurant’s brand and food quality standards. I was very disappointed, especially as I was hungry late at night and had no other dining options available. I arrived around 11:20 PM and remained until approximately 11:40 PM, yet still left unsatisfied. I feel that my time and money were completely wasted. Due to this experience, I will not be returning to this location and would not recommend it to others unless significant improvements are made. I expect this matter to be reviewed seriously and would appreciate a response regarding how this issue will be addressed. I don’t expext formal apology on this complaint.
  • BR
    Brad Ross
    Nov 26, 2025
    1.0
    New pre order kiosks in place, none of the staff knew how to navigate them and got frustrated and rude when asked. Will not be eating in again.
  • JW
    Jasmine Wysote
    Nov 24, 2025
    1.0
    Ordered doordash, order got here very quickly! The driver was great but the food absolutely terrible. I didnt have high expectations for KFC but the fries were very old and cold. You can tell by the taste they just slapped hot gravy on top. The chicken burger was a bit stiff aswell, threw everything in the trash unfortunately.
  • TT
    Tye
    Nov 20, 2025
    1.0
    Fed up, never returning. Cant make orders correctly one damn bit. Dont waste your time going here ever again

Frequently Asked Questions About KFC

What are the operating hours of KFC at 242 Robie Street, Truro?

KFC is open from 10:30 AM to 11:45 PM from Monday to Wednesday and on Saturday and Sunday. On Thursday and Friday, it stays open later, until 1:00 AM.

Where is KFC located in Truro?

KFC is located at 242 Robie Street, Truro, NS, B2N 1L1, Canada.