Customers generally enjoy the ice cream and blizzards, but there are frequent complaints about the food quality, including issues with chicken and burgers being bland or improperly cooked.
Service Issues
Many reviews highlight poor customer service, including rude staff, incorrect orders, and slow service, particularly in the drive-thru.
Cleanliness Concerns
Several customers noted cleanliness issues, particularly with the dining area and equipment, raising concerns about overall hygiene.
Positive Experiences
Despite the negatives, some customers reported positive experiences with friendly staff and excellent cake decoration, indicating that there are capable employees.
Pricing Complaints
Multiple reviews mention high prices relative to portion sizes, leading to dissatisfaction with the value for money.
DU
Dave Uloth
4 days ago
1.0
I don’t like to complain but my experience yesterday was terrible. As we waited for our order I noticed the girl gave the car in front of us a handful of receipts. As you know, you scan the receipts and get points for free food/ treats. As I thought that wasn’t very nice of her to the owners, I figured none of my business.
Next we were a party of 3 people in the car. We had the coupon for buy a blizzard and get a second one for $1.99. We ordered two medium blizzards but got charged $ 6.89 for each one. The third person with us ordered a small blizzard and got charged the $1.99.
My impression was that you order 2 blizzard and one is regular price and the second one would have been $1.99. I feel like we got taken.
Sorry but that’s my rant for today.
DW
Darlene Williamson
Nov 15, 2025
5.0
I had a bacon burger and poutine which was very good.
KM
KaTT McNutt
Nov 12, 2025
1.0
Every time I go there they dont take the food to my table. They have little red number they give you then say they will bring it but never do. The kicker I watch them take the food to other tables. I am nothing but nice I order by number and always thank the staff. I Literally do not understand why.
AA
Alyssa Abram
Nov 2, 2025
5.0
I would like to thank Charlie for decorating this amazing cake for my mother’s birthday! She is an amazing cake artist! We are lucky to have her at this location 🫶🏽 All of the details I included in the online order were met beyond I expected.
LM
lilly maee
Oct 28, 2025
5.0
mmm you have the strawberry one who delivered the cake for me mad and then sues it begins to get killed by the way I was joking about adoption and I fell backward and then sues was GONE except the fetus has brain waves start until the chicken guy that mean it is what plays with the prize and I fell backward to win the game and I fell backward and I fell backward and I fell backward and I fell backward and I fell backward and I fell backward and I fell backward and I fell backward and I fell backward and I fell backward
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Truro offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes via DQCakes.com.
What are the opening hours for Dairy Queen Grill & Chill in Truro?
The restaurant is open from 10:00 AM to 10:30 PM Monday to Thursday and Sunday, and until 11:00 PM on Friday and Saturday. It is closed on December 25, 2025.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, they offer drive-thru service, indoor and outdoor seating, and high chairs for families with kids.
Is Dairy Queen Grill & Chill in Truro family-friendly and accessible?
Yes, the establishment welcomes families and children, and is wheelchair accessible with restrooms available.
How can I place an order for pickup at Dairy Queen Grill & Chill in Truro?
You can order online for pickup through their official ordering page at https://www.dairyqueen.com/en-ca/order/pickup/n/12072/.
Where is Dairy Queen Grill & Chill located in Truro?
It is located at 945 Prince St, Truro, Nova Scotia, B2N 1H6, Canada.
Are there any nearby banks where I can handle finances before or after visiting Dairy Queen?
Yes, nearby are RBC Marion LeBlanc, RBC Royal Bank, and RBC Dominion Securities Inc., offering various banking and financial services.
What nearby dining options are available near Dairy Queen Grill & Chill?
Near the Dairy Queen, you can also visit Grinner's Food Systems Ltd, Booster Juice, Nosh, and Yoka Japanese & Thai Restaurant for a variety of foods.
Are there any beauty or wellness services close to Dairy Queen Grill & Chill?
Yes, nearby you can find Lash + Brows by Michelle, Redefined Aesthetics Truro, Stressolutions Massage Therapy Clinic, Tanglez Hair Studio, Esthetics by Jessalyn, Eight Nine One Hair Studio, and Jim's Barber Shop.
Does Dairy Queen Grill & Chill offer deals or rewards through a mobile app?
Yes, they encourage customers to download their app for exclusive deals and mobile ordering rewards.