Dairy Queen Grill & Chill

4.0
591 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
945 Prince St, Truro, NS
B2N 1H6, Canada

Hours

Reviews

4.0
591 reviews
5 stars
255
4 stars
181
3 stars
78
2 stars
26
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and slow service.

Food Quality

Food quality is inconsistent; while many enjoyed the burgers and ice cream, others complained about incorrect orders and poor preparation.

Cleanliness

Concerns raised about cleanliness, particularly in the dining area and with equipment used for transactions.

Order Accuracy

Frequent issues with order accuracy, including wrong items being served and mixed-up orders.

Ice Cream Quality

Ice cream quality is generally praised, but there are complaints about improper mixing and runny textures.
  • SM
    Sheila Miller
    1 day ago
    5.0
    I just wanted to thank the birthday cake decorator. All I said was " just make it pretty "and she or he did a wonderful job, prettiest one yet, and we have been ordering them for decades. Consistently tasty also. We did notice the extra details by decorator so thank you. Well done!
  • TT
    THS
    Jan 5, 2026
    1.0
    i dont know how you manage to make a blizzard & its RUNNY AND BASICALLY SOUP. Disgusting & a joke considering the price. basically throw away
  • DU
    Dave Uloth
    Nov 20, 2025
    1.0
    I don’t like to complain but my experience yesterday was terrible. As we waited for our order I noticed the girl gave the car in front of us a handful of receipts. As you know, you scan the receipts and get points for free food/ treats. As I thought that wasn’t very nice of her to the owners, I figured none of my business. Next we were a party of 3 people in the car. We had the coupon for buy a blizzard and get a second one for $1.99. We ordered two medium blizzards but got charged $ 6.89 for each one. The third person with us ordered a small blizzard and got charged the $1.99. My impression was that you order 2 blizzard and one is regular price and the second one would have been $1.99. I feel like we got taken. Sorry but that’s my rant for today.
  • DW
    Darlene Williamson
    Nov 15, 2025
    5.0
    I had a bacon burger and poutine which was very good.
  • KM
    KaTT McNutt
    Nov 12, 2025
    1.0
    Every time I go there they dont take the food to my table. They have little red number they give you then say they will bring it but never do. The kicker I watch them take the food to other tables. I am nothing but nice I order by number and always thank the staff. I Literally do not understand why.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Truro offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes via DQCakes.com.

What are the opening hours for Dairy Queen Grill & Chill in Truro?

The restaurant is open from 10:00 AM to 10:30 PM Monday to Thursday and Sunday, and until 11:00 PM on Friday and Saturday. It is closed on December 25, 2025.