Swiss Chalet

4.5
1248 reviews
Rotisserie Chicken

About

Restaurant
Swiss Chalet in Sydney, NS is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
482 Grand Lake Road, Sydney, NS
B1P 5S8, Canada

Hours

Reviews

4.5
1,248 reviews
5 stars
831
4 stars
280
3 stars
65
2 stars
31
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the service, highlighting specific servers like Bernice, Lisa, and Natasha for their attentiveness and friendliness.

Food Quality

The food received mixed reviews; while many enjoyed it and described it as fresh and delicious, some noted issues with temperature and taste.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.

Atmosphere

The atmosphere was generally appreciated, with comments on the cozy and welcoming environment.

Staff Friendliness

Staff members were often noted for their friendly demeanor, making customers feel welcomed and valued.
  • JD
    Joe Donovan
    Nov 17, 2025
    5.0
    Excellent service
  • MD
    Melanie Decoste
    Nov 15, 2025
    5.0
    Bernice service was great
  • TC
    Tori clarke
    Nov 14, 2025
    5.0
    Lisa was an amazing server!
  • WF
    Wilson Family
    Oct 16, 2025
    2.0
    I don't usually complain, but the food was cold and didn't taste that great. One of the other customers also mentioned to staff that their food was cold. The server was friendly. I will not be going back again.
  • CP
    CAPER PERFORMANCE
    Oct 14, 2025
    1.0
    People who don't speak and understand English well training people who don't speak and understand English well. Drive through is a nightmare. Had to repeat everything mutiple times. Tried to order things on the menu and told it was not a option. Do better. SO ANGRY THEY UPSOLD WHEN I WANTED A BASIC ORDER OF PIEROGIES. THEY GAVE ME LOADED PIEROGIES. AT NO TIME DID I SAY OR ASK FOR LOADED PIEROGIES!!!!

Frequently Asked Questions About Swiss Chalet

Does my local Swiss Chalet restaurant at 482 Grand Lake Road, Sydney offer delivery?

Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Sydney's <a href="https://www.swisschalet.com/en/menus/delivery/store-1741/ns/sydney/482-grand-lake-road.html">delivery menu here</a>.

Does Swiss Chalet Sydney offer takeout?

Yes, Swiss Chalet® Sydney offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Sydney's <a href="https://www.swisschalet.com/en/menus/takeout/store-1741/ns/sydney/482-grand-lake-road.html">takeout menu here</a>.