Subway

3.9
350 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sydney Subway® Restaurant at 456 Grand Lake Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
456 Grand Lake Rd, Sydney, NS
B1P 5S8, Canada

Hours

Reviews

3.9
350 reviews
5 stars
180
4 stars
78
3 stars
33
2 stars
8
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude and unhelpful interactions.

Food Freshness

Many reviews highlighted the freshness and quality of the food, although some customers noted issues with incorrect orders and missing ingredients.

Cleanliness

The restaurant was frequently described as clean and well-maintained, though there were isolated complaints about unsanitary conditions.

Order Accuracy

Several customers expressed frustration over incorrect orders and poor handling of online and drive-thru requests.

Pricing Concerns

Customers mentioned dissatisfaction with pricing, feeling that the cost did not match the quality or quantity of food received.
  • JA
    J. Aylward
    6 days ago
    3.0
    Got the new rotisserie chicken in a sub, completely turned the bread to MUSH. Why is it sopping wet?? There's no better way to get that chicken onto the bread? No other spoon than the typical scoop? No spoon with a hole in it to drain the liquid?? Couldn't even finish half of the 17 dollar sub I got the bread was so wet.
  • MM
    muskan muskan
    Dec 20, 2025
    1.0
    Very poor service
  • KC
    Kenneth Carmichael
    Dec 2, 2025
    5.0
    Visited around 8:15 am this morning. No lines or wait for breakfast. Jim was the sandwich artist, very friendly and great attention to detail. Made fast and fresh, delicious. And the best subway cookies I’ve ever had, still warm and slightly crispy.
  • JL
    jacqueline lappin
    Nov 22, 2025
    5.0
    I became a very regular customer (several times a week) at the Grand Lake Rd store several years ago when I became primary caregiver for my aging Uncle who had Celiac's disease. The care and attention the staff provided was exceptional. It would be disastrous if non gluten free ingredients ended up in his sub. Never had an issue once. It didn't take long before they all knew me and my Uncle's order. It was just one less thing I had to worry about during a very difficult time. I'm still very impressed with the variety, quality and freshness of toppings. The store is very clean and staff take a lot of pride in what they do.
  • FG
    Francois Grenier
    Nov 4, 2025
    5.0
    Great sub, very clean and modern. I loved the charging stations. Friendly staff too.

Frequently Asked Questions About Subway

What are the operating hours for Subway in Sydney at 456 Grand Lake Rd?

Subway in Sydney at 456 Grand Lake Rd is open Monday to Friday from 7:00 AM to midnight, Saturdays from 8:00 AM to midnight, and Sundays from 9:00 AM to midnight.

Does Subway Sydney offer any pickup or delivery services?

Yes, Subway Sydney offers curbside pickup as a pickup and delivery service for customer convenience.