McDonald's

Reviews

• PV

  Peter Vince

  Dec 15, 2025
  1.0
  If you're considering having a birthday party for your child, you should know that instead of charging per happy meal like they used to not long ago, they now charge for each individual item in the happy meal. The individual items are very expensive relative to a simple happy meal and when you add it all together it's over $15 per happy meal which is 2 to 3 times more expensive than if you had just bought a happy meal. The staff laid this on us when it was too late and we had already finished the birthday party rather than inform us of the massive increase in cost when we booked.
• TO

  Tosin Oni

  Dec 11, 2025
  5.0
  Love this location for mobile ordering! Using the app makes it so quick and easy. My order was always accurate and ready for pickup right when I arrived. A fantastic option for busy days when you need lunch on the go :)
• DC

  Divine Grace Cruz

  Nov 20, 2025
  5.0
  I always enjoy coming to McDonald’s Welton. The service is consistently friendly. The staff work fast, and my orders come out fresh. The food taste great and the place is clean.
• EE

  Emma

  Nov 3, 2025
  1.0
  Called ahead about missing wraps from my order at McDonald’s following leaving their drive through . I provided the transaction number, dollar amount, store number and the name on the order so staff could locate it in their systems to help resolve the issue. On the phone, the worker kept asking if I wanted my details entered in a “book for next time,” even though I was already on my way and had stated such, but was asked was I going to get it tonight or at a later date. While I was still on the line, the person assumed I had been put on hold after saying just a moment and proceeded to speak in another language with a coworker in front of a customer who couldn’t follow the conversation. This felt disrespectful and unprofessional after I was promptly put on hold without explanation of what was going on after saying I had not been during that time and heard him conversing with a coworker when I was “supposed to be on hold”. I informed the worker I could still hear him speaking just not to me. When I arrived at the store, I interacted with a woman at the counter; I never saw the man I had spoken with over the phone. The staff struggled to process the missing item through their system. Which I couldn’t fault the counter workers for at all, they were nice and tried their best and resolved the issue as fast as they could . My initial order on the receipt read at 7:22 PM, yet I did not receive the wraps until 7:55 PM. The poor phone handling and having to drive back after making it home made what was a small issue much more frustrating as it was a family’s meal and I couldn’t have shown up without someone else’s food.
• SP

  Seeraj Prajapati

  Oct 20, 2025
  1.0
  Zero stars I'm not even giving this place a star. Terrible experience at McDonald's welton street drive thru. We visited to order 2 Mango Pineapple Smoothies, a Frappe Coffee with chocolate drizzle, and strawberry banana milkshakes. The staff member took our order and then informed us that the milkshake machine was off, citing it was 11:30 PM However, when we checked the time, it was only 11:28 PM sharp. To make matters worse, this isn't the first time we've encountered this issue at this location. The staff seemed completely unprepared and unapologetic, simply telling us that we couldn't have what we ordered and asking us to choose something else. The lack of accountability, poor communication, and repeated mistakes are inexcusable. As a paying customer, it's frustrating to be treated like we're the ones who are inconveniencing them. Needless to say, we won't be returning anytime soon.

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