At East Side Mario's Sydney we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”
Many customers praised the attentive and friendly service provided by staff members like Shilpa, Deep, Anupama, and Kyle.
Food Quality
The food received positive feedback for being delicious and well-prepared, with specific mentions of the pasta and soups.
Inconsistency
Some reviews highlighted issues with service consistency, including delays in food and drink orders, and problems with incorrect billing.
Atmosphere
The restaurant's ambiance was generally described as inviting, although some customers found distractions like a bicycle honker to be bothersome.
Value for Money
Customers appreciated the reasonable prices and portion sizes, although there were mentions of some dishes being overpriced for smaller portions.
CM
Carley Misener
Feb 26, 2026
5.0
All you can eat bread and salad with Chicken Parm, Sign me up! The food was amazing. The staff were so kind. The restaurant was clean. We had to wait for a table because it was busy but it was less than 10 minutes and we were seated. I will always love a good East Side Mario’s feast!!
LT
Lynn Timmons
Feb 15, 2026
5.0
Great service and atmosphere. Sebin and Shilpa were amazing! Would recommend
MM
Meghilism
Jan 11, 2026
3.0
The service was fine, the food was good. The bicycle honker whoever has made the decision to use is absolutely horrible. Trying to sit and eat a meal while people are using that to call staff (which is super insulting in itself by the way) was nearly impossible. Kids will honk it over and over for fun. You need to get rid of that. Makes your restaurant feel like a circus.
LJ
Lisa Joanne
Jan 9, 2026
1.0
Even though the server tried to resolve at the table I think the restaurant needs to do more. We each ordered pasta with home loaf and salad. Loaf was good brought us extra. Our pasta was taking a while so we were offered a refill of salad. On the second layer of our salad two great big long hairs. Ugh. I can’t even think of it. I asked the server if she had any without hair???? Appetite lost ready to go. He brings over our food. We pass. He says I’m sorry. I asked how does this happen as it’s the second time. Hard to know 4 people touch the salads. They wear hairnets. What about beard? No response. What about you? You’re bringing my food with no hairnet. The waitress doesn’t even have her hair up? We can’t make a rule for servers to wear hairnets. What about tucking their hair up in a bun. No sorry. Here’s your food. No thanks. I’ll pack it up in case you decide later. And here’s $10 off your next purchase. Wow go all out!!!!
How can this happen??? Twice??
RM
Rosie Mac
Dec 30, 2025
5.0
Shilpa!!!! Was a super waitress. Very attentive, double checked she had our orders right, came back numerous time to make sure everything was alright and that our food was to order. She even to time to chat , very friendly and always with a smile. Never made you feel rushed, because other people were waiting....
Shilpa is a 5 🌟 waitress...
Thank you again for the great service, 👍 👌
Frequently Asked Questions About East Side Mario's
Is East Side Mario's Sydney Canadian owned?
Yes, East Side Mario's located at 800 Grand Lake Road in Sydney is a proudly Canadian owned by operated by local Canadian franchisees.
Does my local East Side Mario's Sydney have a patio?
Yes, East Side Mario's Sydney has a patio!
Brand Certified Facts from East Side Mario's
This information is certified by East Side Mario's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: