KFC

3.0
308 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
29 Keltic Drive, Sydney River, NS
B1S 1P4, Canada

Hours

Reviews

3.0
308 reviews
5 stars
81
4 stars
50
3 stars
49
2 stars
34
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff behavior.

Food Quality

Many reviews highlighted dissatisfaction with food quality, including greasy, overcooked items and small portion sizes.

Cleanliness

Numerous customers noted that the restaurant was dirty, with reports of unsanitary conditions and a lack of cleanliness in dining areas.

Staff Attitude

Several reviews mentioned unprofessional and disrespectful attitudes from staff, including dismissive responses to complaints.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
  • MR
    Mike R
    3 days ago
    2.0
    Easily the worst KFC location. Come here for cold fries and bad orders. Embarrassing orders every time
  • CH
    Charlie Hardy
    Nov 15, 2025
    1.0
    ordered online went to pickup waited 6 mins at drive thru finally drove around front only to find a closed sign taped to the door, called to get my money back and was told it would be 5 weeks if I wanted it quicker to call the 800# then was hung up on, I will never go there again!! I would give 0 if I could most rude ignorant people I have ever dealt with!!!
  • AB
    Alannah Barry
    Oct 18, 2025
    1.0
    Went in at 8pm. Asked for all white meat and was told it wasn't possible because it was too busy. We walked in with 2 other people. Noone else in the store (until the line built up after waiting). Noone in the drive thru. Waited for more than 5 minutes for her to even take our order because she was doing something with online orders. Left without getting anything. Unlikely to go back.
  • WR
    Walter Rudderham
    Oct 15, 2025
    1.0
    After standing there for a while I got to order and the food was horrible. My fries supreme was fries mediocre and everything else was pure garbage. What happened to this place?
  • CJ
    christ jerry
    Aug 31, 2025
    1.0
    This store is absolutely terrible, simply outrageous. There was a female staff member with an extremely disrespectful attitude, responding to my order impatiently. When I asked for her name, she actually said, ‘I don’t have a name.’ At that moment, the manager came over and continued to respond to my complaint with a mocking attitude. Not only did they not address it properly, but they also said my complaint was ‘funny.’ Yes, you heard that right—the manager on duty actually said my complaint was ‘funny’ and then said, ‘If you have a problem, just go complain on the official website. I’m the manager, my name is Basil, and we don’t care!’ My goodness, is this what KFC is like now? Not only do they disrespect customers, but they also mock their complaints! This is, without a doubt, the worst KFC I’ve ever been to. I felt disrespected in this KFC. I will absolutely never go back. So disappointed, extremely disappointed!

Frequently Asked Questions About KFC

What are the opening hours of this KFC location?

This KFC is open daily from 10:00 AM to midnight.

Where is this KFC located?

This KFC is located at 29 Keltic Drive, Sydney River, NS, B1S 1P4, Canada.