Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff behavior.
Food Quality
Many reviews highlighted dissatisfaction with food quality, including greasy, overcooked items and small portion sizes.
Cleanliness
Numerous customers noted that the restaurant was dirty, with reports of unsanitary conditions and a lack of cleanliness in dining areas.
Staff Attitude
Several reviews mentioned unprofessional and disrespectful attitudes from staff, including dismissive responses to complaints.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
MR
Mike R
3 days ago
2.0
Easily the worst KFC location. Come here for cold fries and bad orders. Embarrassing orders every time
CH
Charlie Hardy
Nov 15, 2025
1.0
ordered online went to pickup waited 6 mins at drive thru finally drove around front only to find a closed sign taped to the door, called to get my money back and was told it would be 5 weeks if I wanted it quicker to call the 800# then was hung up on, I will never go there again!! I would give 0 if I could most rude ignorant people I have ever dealt with!!!
AB
Alannah Barry
Oct 18, 2025
1.0
Went in at 8pm. Asked for all white meat and was told it wasn't possible because it was too busy. We walked in with 2 other people. Noone else in the store (until the line built up after waiting). Noone in the drive thru. Waited for more than 5 minutes for her to even take our order because she was doing something with online orders. Left without getting anything. Unlikely to go back.
WR
Walter Rudderham
Oct 15, 2025
1.0
After standing there for a while I got to order and the food was horrible. My fries supreme was fries mediocre and everything else was pure garbage. What happened to this place?
CJ
christ jerry
Aug 31, 2025
1.0
This store is absolutely terrible, simply outrageous. There was a female staff member with an extremely disrespectful attitude, responding to my order impatiently. When I asked for her name, she actually said, ‘I don’t have a name.’ At that moment, the manager came over and continued to respond to my complaint with a mocking attitude. Not only did they not address it properly, but they also said my complaint was ‘funny.’ Yes, you heard that right—the manager on duty actually said my complaint was ‘funny’ and then said, ‘If you have a problem, just go complain on the official website. I’m the manager, my name is Basil, and we don’t care!’ My goodness, is this what KFC is like now? Not only do they disrespect customers, but they also mock their complaints! This is, without a doubt, the worst KFC I’ve ever been to. I felt disrespected in this KFC. I will absolutely never go back. So disappointed, extremely disappointed!
This KFC is located at 29 Keltic Drive, Sydney River, NS, B1S 1P4, Canada.
How can I contact this KFC restaurant?
You can reach this KFC by phone at +1 902-564-6646.
Does this KFC offer halal food options?
Yes, this KFC is categorized as a Halal Restaurant, offering halal food options.
Is meal delivery available at this KFC?
Yes, meal delivery services are available at this KFC location.
What dining options are near this KFC?
Nearby dining options include Taco Bell Canada, Pita Pit, Don Cherry's Sports Grill, and Tim Hortons, which offer variety for fast food and casual dining experiences.
Are there any supermarkets or grocery stores near this KFC?
Yes, Atlantic Superstore is a nearby supermarket and grocery store where you can shop conveniently before or after visiting KFC.
What financial services are available close to this KFC?
There are several financial services nearby including CIBC, CIBC Branch with ATM, Sydney Credit Union - Sydney River Branch, and President's Choice Financial ATM.
Where can I find pet supplies near this KFC?
Global Pet Foods and Bow Meow Pet Grooming are nearby locations for pet supplies and services.
Are there any nearby stores for clothing and footwear?
Yes, nearby stores include Saucony and Ginger's Costumes and Dancewear for footwear and clothing needs, as well as Joe Fresh for clothing.