Customers consistently reported slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.
Food Quality
There were numerous complaints about food quality, including cold and poorly prepared items, with some customers noting that burgers tasted microwaved.
Staff Attitude
While some reviews praised friendly staff, others highlighted unprofessional behavior and a lack of attentiveness from employees.
Ice Cream
The ice cream received positive feedback, with many customers enjoying the Blizzards and other frozen treats.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions in the dining area.
AK
Afif Bin Kamrul
Oct 27, 2025
5.0
amazing staff
JJ
Joey
Oct 18, 2025
3.0
Well I cannot say I have had to wait almost twenty minutes before after orderingy food before I got it. Strange since there was only about six other people there when I ordered. That aside the Cheeseburger, fries, and drink were good...except the blizzard I also had. For whatever reason it had a chemically aftertaste whicheft my stomach in a knot for an hour or so after.
BC
B C
Oct 18, 2025
2.0
The nuts in the Buster Bar were stale and perhaps rancid. I have enjoyed these for years, but at this location, when I bit into the bar, the nuts were very soft and spongy. I later had some gastrointestinal issues so suspect that to be the case. Very disappointing as I had purchased a box.
DB
Dale Bruce
Oct 13, 2025
1.0
Never eating there anymore. I spent $28 there for very small cold chicken fingers and a burger. The ice-cream was the only thing good there.
NW
Nick Walsh
Sep 14, 2025
1.0
Ordered a double cheese burger today on my way threw town...one layer of cheese was actually cheese whiz and the other layer was shredded cheddar cheese. And also the burger patty was noticeably thinner then other locations I've been too they almost looked like sunrise burgers. I honestly couldn't believe it
What are the opening hours of Dairy Queen Grill & Chill in Port Hawkesbury?
The restaurant is open daily from 10:00 AM to 10:00 PM, with special holiday hours on certain dates.
Is Dairy Queen Grill & Chill suitable for families with kids?
Yes, the location is family-friendly, welcomes children, and has high chairs available.
Does Dairy Queen Grill & Chill have a drive-thru option?
Yes, this Dairy Queen offers a drive-thru service for convenient ordering.
Are there any special deals or apps available for Dairy Queen Grill & Chill customers?
Yes, customers can download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
Is the Dairy Queen Grill & Chill location wheelchair accessible and equipped with restrooms?
Yes, the location is wheelchair accessible and has restroom facilities for customers.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through their official Dairy Queen ordering website.
What nearby food options are available around Dairy Queen Grill & Chill?
Nearby food options include A-1 Pizza for pizza, Navarro's Asian Taste for Asian cuisine, Tim Hortons for coffee and snacks, Subway for sandwiches, and A&W for other fast food choices.
Are there any nearby services or facilities that customers might find useful when visiting Dairy Queen Grill & Chill?
Yes, customers can find Walmart for shopping and gas, TD Canada Trust ATM for banking services, and the Port Hawkesbury Convenience for quick snacks and sandwiches nearby.
What nearby community and recreational places are close to Dairy Queen Grill & Chill?
Nearby community and recreational places include the Port Hawkesbury Fire Dept, Strait Area Men’s Group, Town of Port Hawkesbury Aquatics swimming pool and gym, and J. Franklin Wright Gallery for arts and entertainment.