Dairy Queen Grill & Chill

3.6
215 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
317 Reeves St, Port Hawkesbury, NS
B9A 2R6, Canada

Hours

Reviews

3.6
215 reviews
5 stars
78
4 stars
58
3 stars
32
2 stars
18
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.

Food Quality

There were numerous complaints about food quality, including cold and poorly prepared items, with some customers noting that burgers tasted microwaved.

Staff Attitude

While some reviews praised friendly staff, others highlighted unprofessional behavior and a lack of attentiveness from employees.

Ice Cream

The ice cream received positive feedback, with many customers enjoying the Blizzards and other frozen treats.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions in the dining area.
  • AK
    Afif Bin Kamrul
    Oct 27, 2025
    5.0
    amazing staff
  • JJ
    Joey
    Oct 18, 2025
    3.0
    Well I cannot say I have had to wait almost twenty minutes before after orderingy food before I got it. Strange since there was only about six other people there when I ordered. That aside the Cheeseburger, fries, and drink were good...except the blizzard I also had. For whatever reason it had a chemically aftertaste whicheft my stomach in a knot for an hour or so after.
  • BC
    B C
    Oct 18, 2025
    2.0
    The nuts in the Buster Bar were stale and perhaps rancid. I have enjoyed these for years, but at this location, when I bit into the bar, the nuts were very soft and spongy. I later had some gastrointestinal issues so suspect that to be the case. Very disappointing as I had purchased a box.
  • DB
    Dale Bruce
    Oct 13, 2025
    1.0
    Never eating there anymore. I spent $28 there for very small cold chicken fingers and a burger. The ice-cream was the only thing good there.
  • NW
    Nick Walsh
    Sep 14, 2025
    1.0
    Ordered a double cheese burger today on my way threw town...one layer of cheese was actually cheese whiz and the other layer was shredded cheddar cheese. And also the burger patty was noticeably thinner then other locations I've been too they almost looked like sunrise burgers. I honestly couldn't believe it

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.

What are the opening hours of Dairy Queen Grill & Chill in Port Hawkesbury?

The restaurant is open daily from 10:00 AM to 10:00 PM, with special holiday hours on certain dates.