Many customers reported frequent issues with incorrect orders, often receiving the wrong items or missing food altogether.
Service Speed
Customers experienced long wait times, particularly in the drive-thru, with some noting that service could be slow even during busy periods.
Staff Communication
Several reviews highlighted poor communication skills among staff, leading to misunderstandings and mistakes in orders.
Food Quality
Feedback indicated a decline in food quality, with complaints about cold food, soggy fries, and inconsistent preparation.
Customer Service
While some customers praised friendly staff and good service, many others reported unprofessional behavior and a lack of engagement from employees.
II
IIXMarsXII
Nov 23, 2025
1.0
Terrible service sat in the drive through for 10 minutes behind 1 car she took his order then told me the system shut down for 30 minutes I used to work at a McDonald’s you have to manually reset it and not supposed to be until 3:30 she simply didn’t want to make new fries my co worker was the other car all the food had sat for a while over night and was starting to dry out terrible service
TH
Tyler H
Nov 17, 2025
1.0
Want your order constantly messed up and cold. Go here
ZK
Zach Timmons (Zak Kadmon)
Nov 15, 2025
5.0
I go here regularly. The staff knows me by name, and always get my order right. Call out to TJ—he's usually working when I go, and does an awesome job all around 💪🏻
EE
EHS Engineer
Nov 11, 2025
3.0
There's still room for improvement though. Sometimes they mess up your order
MB
Mark B
Oct 17, 2025
3.0
Just went through the drive thu and got a orange friutopia drink was not inside and didn't get any food