Business Details
About
Restaurant
Swiss Chalet in New Minas, NS is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
883 reviews
5 stars
359
4 stars
205
3 stars
99
2 stars
74
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service provided by servers like Jamie, Holly, and Shane, while others reported long wait times and inattentive staff.
Food Quality
The food received mixed reviews; while many enjoyed the chicken and other dishes, there were complaints about cold meals, incorrect orders, and poor food preparation.
Atmosphere
The restaurant's atmosphere was generally described as cozy and welcoming, but some customers noted issues with cleanliness and temperature, particularly in the bathrooms.
Staffing Issues
Several reviews highlighted understaffing as a significant problem, leading to slow service and a negative dining experience.
Overall Experience
While many customers expressed a desire to return due to good food and service, a notable number reported dissatisfaction with their experiences, citing poor service and food quality.
- PBPaul BlakeNov 7, 20254.0Minimal patrons, but for what was there, very loud talkers, speaker phone conversations that was heard throughout the restaurant. If they wanted the clients to partake, fine. Otherwise, keep it to yourself please. Waiter was awesome, despite his confidence of maintaining balance of serving meals and cleaning up... he developed the dropsies, LOL 😆
- JSJeanie maie SmithNov 7, 20251.0Waitress not once ask if we needed or wanted anything else, I watched her wipe her nose with a napkin and didn’t wash her hands. We were 1/2 way through eating when she came with take out dishes and asked if we wanted to take our food home with us, she stated I noticed you slowed down eating, well my friend and I were chatting, that’s why we slowed down. We t was 3:00 pm not even closing time. She then came and reached across in front of me to get my plate, not once did she ask if we wanted dessert. . Poor service.
- SCS ClareOct 30, 20255.0Our server Norma was the best. She was so on the ball with everything and not to mention funny, I wanted to ask her to come sit with us. Great personality. We came from the city and we will definitely be back because of her.
- MRMichelle RhynoOct 25, 20255.0Our waitress Norma was excellent, and made our girls day out lunch even more enjoyable! Thank you Norma!
- KCKrystal ComeauOct 22, 20254.0We always enjoy going to Swiss chalet with the kids. They enjoy the kids menu and choices. The service can take take some time, but the staff is always very nice. Good atmosphere.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 9269 Commercial St., New Minas offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet New Minas's <a href="https://www.swisschalet.com/en/menus/delivery/store-1952/ns/new-minas/9269-commercial-st.html">delivery menu here</a>.
Does Swiss Chalet New Minas offer takeout?
Yes, Swiss Chalet® New Minas offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet New Minas's <a href="https://www.swisschalet.com/en/menus/takeout/store-1952/ns/new-minas/9269-commercial-st.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet New Minas?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet New Minas offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet New Minas?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete New Minas <a href="https://www.swisschalet.com/en/menus/dining-room/store-1952/ns/new-minas/9269-commercial-st.html">dining room menu here</a>.
Is Swiss Chalet at 9269 Commercial St. in New Minas currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet New Minas location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® New Minas Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 9269 Commercial St. in New Minas is owned and operated by Recipe Unlimited, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 9269 Commercial St., New Minas have a drive-thru?
Yes, Swiss Chalet at 9269 Commercial St., New Minas has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 9269 Commercial St., New Minas offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the regular operating hours for Swiss Chalet in New Minas?
Swiss Chalet New Minas is open daily, Monday to Saturday from 11:00 AM to 10:00 PM, and Sundays from 11:00 AM to 9:30 PM.
Where is Swiss Chalet located in New Minas?
Swiss Chalet is located at 9269 Commercial St., New Minas, NS B4N 3G2, Canada.
Does Swiss Chalet New Minas offer delivery and how can I place an order?
Yes, they offer delivery. You can place your order online at https://order.swisschalet.com/?store=1952 or via the Swiss Chalet mobile app available on iOS and Android.
Can I get takeout from Swiss Chalet in New Minas?
Yes, takeout is available. Orders can be placed online, through the mobile app, or by calling the restaurant directly.
Does Swiss Chalet New Minas have a drive-thru service?
Yes, Swiss Chalet at 9269 Commercial St. in New Minas has a drive-thru for your convenience.
Are there vegetarian or gluten-friendly meal options at Swiss Chalet New Minas?
Yes, Swiss Chalet offers vegetarian and gluten-friendly options. For detailed information, please check their Nutrition & Allergy Guide online.
What nearby places can I visit before or after dining at Swiss Chalet New Minas?
Near Swiss Chalet, you can visit Maxwell's Quality Footwear for shopping, or relax at The Boutique Beauty Emporium & Day Spa. For additional dining options, Harvey's and Boston Pizza are also nearby.
Is it easy to find Swiss Chalet New Minas using public transit or local landmarks?
Yes, Swiss Chalet is located in a commercial area with multiple nearby landmarks such as Shawin-Williams hardware and Sleep Country Canada, making it easy to find. Additionally, nearby stores and eateries provide good reference points.
How can nearby car rental services enhance my visit to Swiss Chalet New Minas?
If you're visiting from out of town, nearby car rental agencies like Enterprise Rent-A-Car and Alamo provide convenient transport options to reach Swiss Chalet and explore New Minas.
Does Swiss Chalet New Minas offer any specials or deals to customers?
Yes, they offer variety of deals including limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page for the latest offers.