McDonald's

3.7
1206 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9197 Commercial Street, NEW MINAS, NS
B4N 3G1, Canada

Hours

Reviews

3.7
1,206 reviews
5 stars
425
4 stars
325
3 stars
231
2 stars
84
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness and efficiency, with some praising individual employees while others report rude behavior and poor service.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality reported, with issues such as cold fries, over-salted items, and concerns about freshness.

Cleanliness

Reports of cleanliness vary, with some customers noting clean facilities while others describe dirty dining areas and restrooms.

Speed of Service

Service speed is often criticized, with many customers experiencing long wait times in both drive-thru and dine-in.
  • AH
    A F H
    Oct 12, 2025
    1.0
    This place is racist and despicable. It was my friends first time ever trying McDonalds and the whole experience ended up being a huge dissapointment. I was excited to show my friend the experience of eating here, and to my surprise the staff approached my friend who paid for his food and was dining in, that his phone was too loud and he needed to turn it down. He felt so humiliated as he was on a video call and was not expecting such disrespect. I will be taking this complaint further than management because this should have never ever happened! Now he will never eat at this location ever again and quite frankly wants nothing to do with the McDonalds franchise. Is this what you represent? Racism against people of color? It's obvious that's what this was as the restaurant was loud and full of people. This is not a library! Disgraceful!
  • KS
    K Smith
    Oct 10, 2025
    3.0
    Why is the private room always booked with workers. Most of the time it's just 1 person
  • HP
    Howard Pike
    Oct 8, 2025
    5.0
    The food was good, but the employee taking our order got several things wrong. She was learning the job, but needed better supervision.
  • JE
    Jonathan Esar
    Oct 4, 2025
    1.0
    This used to be my go to place for Big Macs and breakfast but lately the quality has gone down hill. Not sure how they can sleep at night selling someone this
  • KB
    Kay Bosch
    Sep 19, 2025
    1.0
    I never really eat fast food but tired after work I came in tonight to get food for my husband and I. I came home and was disgusted . My fries were so extremely over salted I couldn’t stomach eating them and my burger has barely anything on it plus my burger has a huge hole in it

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in New Minas?

McDonald's in New Minas is open 24 hours a day, every day of the week.

Does McDonald's New Minas offer delivery services?

McDonald's New Minas offers delivery services 24/7.