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Drive-Thru Curbside
Brand Certified

McDonald's

3.7
(1232 reviews)

Business Details

9197 Commercial Street, NEW MINAS, NS
B4N 3G1, Canada
(902) 681-8227
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9197 Commercial Street, NEW MINAS, NS
B4N 3G1, Canada

Hours

Reviews

3.7
1,232 reviews
5 stars
434
4 stars
332
3 stars
233
2 stars
85
1 star
148

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

While some reviews praised friendly and quick service, others highlighted rude staff and poor customer interactions.

Cleanliness

Several customers noted cleanliness issues in the dining area and restrooms, impacting their overall experience.

Speed of Service

Customers frequently mentioned excessive wait times, particularly in the drive-thru, affecting their satisfaction.

Food Quality

There were complaints about food quality, including cold fries and incorrect preparation of items.
  • JM
    Justin Moore
    Feb 17, 2026
    5.0
    My son loves the 🍟
  • MH
    Matt Hubley
    Feb 15, 2026
    1.0
    Been here many times and they never put your extras on that you ask for, things as simple as extra ketchup, burgers always come dry with minimal toppings even after you as for extra, if you go to this location in new minus make sure you always check your order before leaving, and if you plan to skip the dishes/order from them..expect musing items or items not made properly.
  • JB
    Janis Brennan
    Feb 15, 2026
    2.0
    Brought the grandsons for lunch and so they could play in the playhouse. The playhouse is filthy and no one came in to wipe the tables or sweep the floor. Gross
  • NE
    Nathan Enman
    Jan 18, 2026
    1.0
    I was recently in your drive thru and ordered a junior chicken, McDouble and when I arrived home I was missing a junior chicken and only had my McDouble and poutine. If you were a mom and pop shop I'd cut some slack but from a billion dollar corporation I expect better and is extremely disappointing
  • BB
    Brittany Bond
    Jan 16, 2026
    5.0
    This location is the closest to my workplacen, the service is always quick and employees are so nice & kind when im at the drive thru. I hope they get the appreciation they deserve as not all fast food places are so consistant with thier service! They are amazing. :)

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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