Customers frequently reported slow service, order mistakes, and poor management responses to complaints.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others experienced cold, poorly prepared items.
Cleanliness
The restaurant was noted for being clean and well-maintained, with quick table cleaning observed.
Staff Attitude
While many customers praised the friendliness of the staff, there were also reports of rude behavior from some employees.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that some items were overpriced or that they were charged for extras unexpectedly.
MM
Mike Maher
Dec 9, 2025
4.0
Not busy but table not cleaned.
RM
Russell MacKenzie
Dec 7, 2025
2.0
I was extremely disappointed with my visit today. Not only did I have to wait 10 minutes for someone to come take my order while orders were going out the window, my blizzard wasn’t mixed past the top half, and it was a medium! It seems like there was barely anything on it and the staff need to have proper training. It’s sad to see
JJ
Jvh
Nov 5, 2025
5.0
Have not been to this location before but was in Kentville on way home to New Glasgow I wanted a treat so I had a banana split. I asked if I could get just chocolate sauce. She was very kind and did that. The place was really clean. Very well maintained. It had been many since I had a split and was not dissatisfied. Banana was fresh and portions were good. Area was very clean as I had noticed. Seemed as soon as someone left the table they cleaned it. Mind you it was not very busy. But it was good to see they use the time wisely.
CM
Chris Meadows
Oct 23, 2025
5.0
Food was really good
GG
Gavel
Sep 27, 2025
2.0
Mens washroom design needs to be looked at, urinals are right by the door with no dividers, people are completely exposed to whoever walks in.
Need to keep up with their advertisements. Posters up for smores blizzards that are no longer available.