Business Details
About
Restaurant
Swiss Chalet in New Glasgow, NS is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
602 reviews
5 stars
320
4 stars
173
3 stars
56
2 stars
22
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the exceptional service from various servers, particularly highlighting Kylie, Ashley, and Julie for their attentiveness and friendliness.
Food Quality
Overall, the food received positive feedback for being delicious and well-prepared, though some customers noted issues with dryness in certain dishes.
Atmosphere
The restaurant was often described as having a friendly and welcoming atmosphere, contributing to a pleasant dining experience.
Inconsistency
Some reviews mentioned inconsistencies in service speed and food quality, particularly during busy times or with takeout orders.
Customer Loyalty
Several customers expressed a strong desire to return, indicating a loyal customer base that appreciates the dining experience.
- MMMark3 days ago5.0Kylie was our server, very lovely and positive person, service was excellent, fantastic supper 😊
- SMsheryl MacIntosh5 days ago5.0We ordered on line, got everything we asked for, they gave a time for pick up and when my husband arrived t the restaurant everything was ready to go, the staff were extremly friendly, the food was delicious!!!!
- SHStephen HayesNov 15, 20255.0Jenn was our server & was attentive, very polite. Would recommend Jenn as a server to anyone coming into this establishment.
- HDhaley donNov 12, 20255.0Our server Julie was amazing and service was top tier even though it was busy!
- TSTina SaniOct 22, 20254.0Sorry i forgot to take picture of my 2 legs meal. One of the legs was a bit dry but Kylie the server offered to replace it. I refused but she still brought one for me to go! I picked mashed potatoes but next time I will get a salad or a baked potato. Very good service. I will come back next time I am in town. I would Iike to thank Kylie for the amazing service
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 660 Westville Rd, New Glasgow offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet New Glasgow's <a href="https://www.swisschalet.com/en/menus/delivery/store-1956/ns/new-glasgow/660-westville-rd.html">delivery menu here</a>.
Does Swiss Chalet New Glasgow offer takeout?
Yes, Swiss Chalet® New Glasgow offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet New Glasgow's <a href="https://www.swisschalet.com/en/menus/takeout/store-1956/ns/new-glasgow/660-westville-rd.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet New Glasgow?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet New Glasgow offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet New Glasgow?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete New Glasgow <a href="https://www.swisschalet.com/en/menus/dining-room/store-1956/ns/new-glasgow/660-westville-rd.html">dining room menu here</a>.
Is Swiss Chalet at 660 Westville Rd in New Glasgow currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet New Glasgow location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® New Glasgow Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 660 Westville Rd in New Glasgow is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 660 Westville Rd, New Glasgow have a drive-thru?
Yes, Swiss Chalet at 660 Westville Rd, New Glasgow has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 660 Westville Rd, New Glasgow offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours for Swiss Chalet New Glasgow?
Swiss Chalet New Glasgow is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:30 PM.
Does the Swiss Chalet at 660 Westville Rd offer delivery services?
Yes, Swiss Chalet New Glasgow offers delivery. You can place your order online through their website or mobile app, and new app users can get $5 off their first order over $40.
Can I order food ahead of time for pickup at Swiss Chalet New Glasgow?
Yes, you can order online or through the mobile app for curbside pickup, in-restaurant pickup, or delivery.
Does Swiss Chalet New Glasgow provide takeout options?
Yes, takeout is available. Orders can be placed online, via the app, or by calling the restaurant.
Are there any specials or deals offered at Swiss Chalet New Glasgow?
Yes, Swiss Chalet offers a variety of deals including limited-time promotions and family meal deals. More details can be found on their Specials & Deals page.
Does the Swiss Chalet location have a drive-thru service?
Yes, the Swiss Chalet at 660 Westville Rd has a drive-thru for convenient ordering without leaving your car.
Is the Swiss Chalet New Glasgow location family-friendly and do they accommodate children?
Yes, the restaurant welcomes families and children, offering a children's menu and a Braille menu for accessibility.
What are some notable places nearby Swiss Chalet New Glasgow that I can visit?
Nearby places include Dollarama for discount shopping, Highland Square Shopping Centre for a variety of retail options, and several hotels such as Travelodge Suites and Comfort Inn New Glasgow, ideal for visitors needing accommodation.
Are there other dining options close to Swiss Chalet New Glasgow?
Yes, nearby dining options include Burger King, Wendy's, and Tim Hortons, providing a variety of choices if you're looking for fast food or coffee nearby.
How can nearby retail stores complement my visit to Swiss Chalet New Glasgow?
You can shop at Walmart, which offers groceries, pharmacy services, and a photo center, or visit Charm Diamond Centres for jewelry shopping, all within a short distance from Swiss Chalet.