Customers frequently reported slow service, with long wait times both in-store and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall poor attention to detail.
Cleanliness
Numerous customers expressed concerns about the cleanliness of the dining area and bathrooms, with reports of dirty tables and unsanitary conditions.
Food Quality
Several reviews mentioned declining food quality, including cold or undercooked items and expired products.
Customer Service
Feedback indicated a lack of customer service, with staff being unresponsive or rude, and issues with language barriers.
RR
Rebecca
Nov 15, 2025
1.0
No napkins or ketchup cups staff was super rude and yelling at one another. Waiter 25 minutes for our order and part of it was wrong
JM
Joe Macgillivray
Nov 12, 2025
3.0
I waited for 25 minutes for A milkshake and a cheeseburger happy meal,was not impressed sincemy son Was waiting for me and almost made him late for work,i wouldnt reccomend to anyone at all,especially watching mcdonalds you tube videos ,just watch them ,type mcdonalds restaurants food videos and cleanlinessVideos,and how the beef is brought in and made now,not like it used to be.if i only knew before hand
HP
Heena Patel
Nov 1, 2025
1.0
I went to McDonald’s yesterday and ordered a Spicy McVeggie add cheese meal, but I received the wrong sandwich. it was the regular McVeggie, not spicy and without cheese. The fries were cold, and I had to wait around 45 minutes for my order. After such a long wait, getting the wrong food was really disappointing.
Overall, it was a poor experience, waste of money and time. Very disappointed
LM
lilly maee
Oct 28, 2025
1.0
I ordered a mcdouble meal and a mcflurry, hungry and tired after a long day. I eas so excited to dig into my burger when I look and THERES NO BURGER IN THE BAG. disappointed. hateful. distraught.
I eat the fries, drink the drink, and chow down on the mcflurry, not alive enough to even put up a fight.
10/10 would recommend.
DR
Darrell R
Oct 18, 2025
2.0
As normal with this location the service was very slow. Fries were cold. Not one of the men in the kitchen wearing a beard net. They don't care about the customer or the quality of their food
What are the operating hours for McDonald's at 700 East River Road, NEW GLASGOW?
McDonald's is open 24 hours a day, seven days a week at this location.
Does this McDonald's location offer delivery services?
Delivery is available 24/7 for this McDonald's; however, 'DELIVERY_NOT_OFFERED' is listed in pickup and delivery services, so please confirm locally.
Is there a drive-through available at this McDonald's?
Yes, the McDonald's at 700 East River Road offers a 24/7 drive-through service.
What meals can I order at this McDonald's?
You can order breakfast, lunch, and dinner at this McDonald's location.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's at 700 East River Road have a casual dress code?
Yes, the attire at this McDonald's is casual.
Which nearby restaurants can I visit around McDonald's at 700 East River Road?
Nearby dining options include Pizza Delight, East Side Family Restaurant, Sushi Delight, Jessys Pizza, Tim Hortons, Subway, Pita Pit, and KFC.
Are there nearby healthcare facilities near McDonald's at 700 East River Road?
Yes, nearby healthcare facilities include the Nova Scotia Health Authority, Nova Scotia Health Authority Chronic Pain Services, Eastside Collaborative Care Centre, Aberdeen Dental Office, Alliance Dental Centres, New Glasgow Blood Collection, Public Health Services New Glasgow, Dr. T R Park, Mental Health Services, and Pharmacy Walk-in Clinic by Lawtons Drugs.
What other services or shops are close to McDonald's?
You can find services such as Beltone Hearing Care Centre, Speedy Cash Payday Advances, The Tattoo Place, Canada Post, Lawton's Drugs pharmacy, and Glen Haven Manor food truck nearby.
How can I access McDonald's if I prefer takeout or in-store pickup?
This McDonald's supports in-store pickup but does not offer delivery; you can also use their drive-through service available 24/7.