McDonald's

3.5
1039 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
700 East River Road, NEW GLASGOW, NS
B2H 3S1, Canada

Hours

Reviews

3.5
1,039 reviews
5 stars
318
4 stars
275
3 stars
202
2 stars
81
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times both in-store and at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and overall poor attention to detail.

Cleanliness

Numerous customers expressed concerns about the cleanliness of the dining area and bathrooms, with reports of dirty tables and unsanitary conditions.

Food Quality

Several reviews mentioned declining food quality, including cold or undercooked items and expired products.

Customer Service

Feedback indicated a lack of customer service, with staff being unresponsive or rude, and issues with language barriers.
  • RR
    Rebecca
    Nov 15, 2025
    1.0
    No napkins or ketchup cups staff was super rude and yelling at one another. Waiter 25 minutes for our order and part of it was wrong
  • JM
    Joe Macgillivray
    Nov 12, 2025
    3.0
    I waited for 25 minutes for A milkshake and a cheeseburger happy meal,was not impressed sincemy son Was waiting for me and almost made him late for work,i wouldnt reccomend to anyone at all,especially watching mcdonalds you tube videos ,just watch them ,type mcdonalds restaurants food videos and cleanlinessVideos,and how the beef is brought in and made now,not like it used to be.if i only knew before hand
  • HP
    Heena Patel
    Nov 1, 2025
    1.0
    I went to McDonald’s yesterday and ordered a Spicy McVeggie add cheese meal, but I received the wrong sandwich. it was the regular McVeggie, not spicy and without cheese. The fries were cold, and I had to wait around 45 minutes for my order. After such a long wait, getting the wrong food was really disappointing. Overall, it was a poor experience, waste of money and time. Very disappointed
  • LM
    lilly maee
    Oct 28, 2025
    1.0
    I ordered a mcdouble meal and a mcflurry, hungry and tired after a long day. I eas so excited to dig into my burger when I look and THERES NO BURGER IN THE BAG. disappointed. hateful. distraught. I eat the fries, drink the drink, and chow down on the mcflurry, not alive enough to even put up a fight. 10/10 would recommend.
  • DR
    Darrell R
    Oct 18, 2025
    2.0
    As normal with this location the service was very slow. Fries were cold. Not one of the men in the kitchen wearing a beard net. They don't care about the customer or the quality of their food

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 700 East River Road, NEW GLASGOW?

McDonald's is open 24 hours a day, seven days a week at this location.

Does this McDonald's location offer delivery services?

Delivery is available 24/7 for this McDonald's; however, 'DELIVERY_NOT_OFFERED' is listed in pickup and delivery services, so please confirm locally.