Many customers reported issues with the food being greasy, undercooked, or not meeting expectations, with several mentioning that the chicken was slimy or had an unpleasant texture.
Service Experience
Customer service experiences varied widely, with some praising friendly and efficient staff, while others reported rude behavior and mistakes with orders.
Cleanliness
The restaurant was noted to be clean by several customers, although some mentioned foul smells and unsanitary conditions at times.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Speed of Service
While some customers experienced quick service, others reported long wait times and delays, particularly with drive-thru orders.
IC
Irwin Cromwell
Nov 14, 2025
3.0
It was 6:00pm and they had no gravy so no popcorn chicken poutine
NN
Nick Nick
Oct 21, 2025
5.0
It was ok
DM
Daniel MacKenzie
Oct 9, 2025
1.0
Got charged for a $3.79 +tax for a large gravy when never asked for gravy in my box meal and then was told that was what I ordered even though I didn’t say that and when I was switched out for the coleslaw that is included in the box meal wasn’t going to refund me until I asked and then they gave me back only $2.30 and then the online order I was picking up for co-worker was missing a drink and condiments
VM
Val Macisaac
Sep 8, 2025
4.0
Prompt service. Their chicken strips are the best one's on the menu.
TE
tina earle
Aug 3, 2025
1.0
Should get ZERO first I asked for half mayo on my plant based and both sides were globbing out the side of the bun. Returned it got another one 3 bites on a FREAKIN hair I ran to the bathroom and spit up then took to the girl at cash they retuned half my 2 can dine should have complained further since my husband not as picky and ate his but his fries were ice cold and the 7up was not that great either they screwed this one up all the way !! Not happy with this KFC
What are the regular opening hours of KFC at 674 East River Road, New Glasgow?
KFC in New Glasgow is open daily from 10:00 AM to midnight (00:00).
Where is KFC located in New Glasgow?
KFC is located at 674 East River Road, New Glasgow, NS, B2H 3S1, Canada.
What type of food does KFC in New Glasgow specialize in?
KFC specializes in chicken meals and is categorized as a fast food and chicken restaurant.
How can I contact the KFC on East River Road?
You can call the KFC at +1 902-752-8184 for inquiries or orders.
Does KFC New Glasgow offer meal delivery services?
Yes, KFC New Glasgow offers meal delivery as part of its services.
Where can I find more information or order online from KFC New Glasgow?
You can visit their official webpage at https://www.kfc.ca/restaurants/674-east-river-road/B2H-3S1.
Are there other fast food options nearby KFC in New Glasgow?
Yes, nearby fast food options include Pita Pit, Subway, Tim Hortons, and McDonald's, all within close proximity to KFC.
What entertainment options are near KFC on East River Road?
Cineplex Cinemas is located nearby, offering movie entertainment for visitors before or after dining at KFC.
Are there any healthcare facilities close to KFC in New Glasgow?
Yes, several healthcare facilities near KFC include New Glasgow Blood Collection, Eastside Collaborative Care Centre, and Pictou County Health Authority.
What nearby shopping centers and stores can I visit when going to KFC in New Glasgow?
Nearby shopping options include Aberdeen Business Centre, Giant Tiger, and Value Village, all convenient for shopping before or after visiting KFC.