Subway

3.8
259 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lower Sackville Subway® Restaurant at 794 Sackville Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
794 Sackville Dr, Lower Sackville, NS
B4E 1R8, Canada

Hours

Reviews

3.8
259 reviews
5 stars
124
4 stars
59
3 stars
20
2 stars
10
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Food Quality

While some customers enjoyed their meals, there were numerous complaints about inconsistent food quality, including issues with missing ingredients and poorly made sandwiches.

Drive-Thru Experience

The drive-thru service received mixed reviews, with several customers reporting long wait times and poor order accuracy.

Cleanliness

The cleanliness of the store was generally appreciated, although some customers reported unsanitary conditions related to food preparation.

Order Accuracy

Multiple reviews mentioned issues with incorrect orders, both for in-store and online purchases, leading to customer dissatisfaction.
  • CL
    Charley Lake
    6 days ago
    5.0
    kylie was the best she was the sweetest and made me and my friends time there worth while i will only return if she’s working she is great 100000/10 best subway worker ever ❤️
  • FP
    Frankie Pye
    Sep 6, 2025
    5.0
    Good service makes all the difference and the staff at this location were just so lovely that i had to come on and leave a review. Thank you for the yummy lunch!
  • JG
    Jess Glencross
    Sep 4, 2025
    5.0
    New Updated Review: Two Months Later. I had the absolute best Tuna sub tonight, loaded with veggies, and it was the most incredible and amazing sub I've ever had. Based on this fantastic experience, I now believe the Mayo is the same as it's always been. It seems the first sub I reviewed must have just been missing a key ingredient, likely the pickles, which threw the flavor balance off. My loyalty is fully restored, and I'm happy to confirm the Subway quality I love is still consistently great! Old Review: Two Months Ago ~ I’ve been a loyal Subway customer for many years, and I’ve always appreciated the consistency and quality of the food. It’s been my go-to place whenever I wanted something fresh and satisfying, and I’ve never been let down — until tonight. To my surprise, the mayo has clearly been changed, and it makes a world of difference in the overall taste of the sandwich. The new version doesn’t have the same flavor or creaminess that made the original so good. Instead of enhancing the sandwich, it overpowered it in a way that was disappointing and honestly made the whole meal far less enjoyable. It might seem like a small change, but to longtime customers like me, the mayo was a key part of why the sandwiches tasted so great. When something you’ve loved for years suddenly changes, it really stands out — and not in a good way. I truly hope Subway takes this feedback seriously and reconsiders bringing back the original mayo. For me, and I’m sure for many others, it was part of what made the Subway experience unique and worth returning for time and time again. It feels like the end of an era… I may need to hold a candlelight vigil for the old mayo. 🕯️🥪
  • TP
    Travis Pelley
    Aug 11, 2025
    1.0
    Be cautious when ordering through the drive thru at this location. Once you get to the window and pay debit or credit with your tap. If you're not paying attention the workers will impute a 20% tip without your consent. My wife and I realized this happened after checking the receipt. I immediately went inside to confront this. The worker tried to tell me that my wife may have clicked it by mistake, but tell me this how can she do this by holding a card in the air without even touching debit/credit terminal? No supervision there whatsoever. No refund issued, and all I got was "I'm sorry". They gave me a managers name and store phone number, but no schedule or time when she will be in store.
  • NS
    Navtej Singh
    Jul 28, 2025
    1.0
    Wrong hours they said open out of store and online but never let us in ignored us on the door

Frequently Asked Questions About Subway

What is the full address of the Subway restaurant in Lower Sackville?

The Subway in Lower Sackville is located at 794 Sackville Dr, Unit 105, inside Downsview Mall, Lower Sackville, NS, B4E 1R8, Canada.

What are the regular operating hours of Subway at Downsview Mall?

Subway is open from 8:00 AM to 11:00 PM Monday to Friday, and from 9:00 AM to 11:00 PM on Saturdays and Sundays.