Many customers reported slow service, with long wait times for orders and inconsistent staff efficiency.
Food Quality
While some customers enjoyed the food, others expressed disappointment with portion sizes and food freshness.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others noted rudeness and lack of attentiveness.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms.
Value for Money
Customers felt that the portion sizes did not match the prices, leading to perceptions of poor value.
DC
Dan Cormier
Oct 31, 2025
5.0
Favorite spot before our cottage road trip
DM
Debra Ann MacLean
Oct 25, 2025
5.0
Great fast food and desert
TG
Trevor Goreham
Sep 15, 2025
2.0
Good evening , extremely slow service tonight , there was a young gentlemen absolutely working his tail off , but the other two were working at sloth speed with a line back to the door . Got a poutine to bring home to my wife and it was literally less than half full? Picture doesn’t even do it justice , 1/3 the amount of fries there normally are . Disappointing.
AK
Aralia Kelsey
Sep 10, 2025
5.0
I go to this Dairy Queen location quite often . There is a cashier there , not sure of a name but she’s got blonde hair a nose ring , a septum and a tattoo on her arm. Let me tell ya she is amazing!! Every time I go in she makes me feel welcome and is so kind and always greets with a smile on her face . I genuinely think she should get a raise , or a pay bonus because her customer service is truly outstanding!
MP
Mama Pineapple
Aug 24, 2025
3.0
Bathrooms where not clean, garbage left on tables, uniforms of most workers dirty. Busy place, lots of ice cream cake selection and outside sitting area is nice.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill in Lower Sackville offer?
Dairy Queen Grill & Chill offers classic fast food including burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, and DQCakes.
What are the opening hours of Dairy Queen Grill & Chill in Lower Sackville?
The restaurant is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Is Dairy Queen Grill & Chill in Lower Sackville family-friendly and accessible?
Yes, the location welcomes families and children, offers high chairs, has seating, restrooms, and is wheelchair accessible.
Can I order food online for pickup from Dairy Queen Grill & Chill in Lower Sackville?
Yes, you can order food online for pickup through their official order page.
Does Dairy Queen Grill & Chill in Lower Sackville offer WiFi for customers?
Yes, free WiFi is available at this location for customers.
Where is Dairy Queen Grill & Chill located in Lower Sackville?
It is located at 752 Sackville Dr, inside Downsview Plaza, Lower Sackville, NS B4E 1R7, Canada.
Which popular nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Downsview Plaza?
Nearby places include Booster Juice for smoothies, Pizza Hut for additional dining options, and Sobeys for grocery shopping, all within close proximity.
Are there banking services near Dairy Queen Grill & Chill in Lower Sackville?
Yes, TD Bank and TD Canada Trust Branch with ATM services are close to the restaurant for your convenience.
If I need a haircut or grooming services near Dairy Queen Grill & Chill, where can I go?
Tommy Gun's Original Barbershop, a barber and hair salon, is located nearby for haircut and grooming needs.
Does Dairy Queen Grill & Chill in Lower Sackville participate in any mobile deals or rewards programs?
Yes, they offer Mobile Deals and Mobile Ordering with Rewards through their app, which you can download for exclusive deals.