Rollz is thriving because we provide unique Thai rolled ice cream that combines the best of Thai and Canadian dessert traditions.
We sell desserts of more than forty flavors, colors and designs. The purpose of this business venture is to provide customers and consumers a place to come and eat desserts. As well as provide desserts for special occasions such as birthdays, holidays, and weddings. We are famous for our hand crafted rolled ice cream and with each ice cream customers gets to choose three FREE topping. All of our ice creams are alcohol and gelatine FREE (halal). We also have vegan option available. We server milkshakes, cheesecakes and waffles, falooda as well.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.