To The Owner of This Location:
I am writing to express my extreme dissatisfaction with the service and conditions at this establishment. During my recent visits, I have consistently experienced issues with order accuracy, where even the simplest requests are frequently mishandled. Furthermore, I have observed instances where reward points are deducted without the corresponding discounts being applied, resulting in overcharges.
In addition to the poor service, I am deeply concerned about the unsanitary state of the restroom facilities. The strong odor of feces and the general uncleanliness pose a significant health risk, especially given the presence of children. I also witnessed unprofessional behavior among the staff, including a large group of employees engaging in casual conversation while neglecting customer needs. Moreover, I overheard members of management openly discussing an employee named Sarah in a disparaging manner within the dining area, which I found to be highly inappropriate and unprofessional.
These issues collectively indicate a severe lack of attention to hygiene, customer service, training and employee conduct. I urge you to take immediate action to address these problems and ensure a more positive experience for your customers and to protect employees.
RP
Ronald Perrin
Mar 26, 2026
1.0
No good, absolutely no quality co trol, got 2 burritos, there was more egg in the wrapper then the tortilla, they were shredded. Was a mess to try and eat, had to throw them out it was such a disaster of a burrito. Im going to avoid this place from now on.
CC
Cal
Mar 16, 2026
1.0
I know it’s mcdonald’s… but paying $10 for this shit.
CANT even wrap a wrap!!! Nah honestly I hate this being the ‘normal’
Then people saying ‘it’s mcdonald’s what do you expect?!?’
Listen, Mcdonald’s isint even cheap anymore, if i’m paying for something, I don’t want it done half ass. This is pissing my off more than anything. I don’t even care that they didn’t give me ‘extra vegetables’ , how the hell does somebody not know how to wrap a wrap? Terrible everytime, nobody gives a shit about anything, and will hand out food that is put together half assed. Trust me, especially with this one location, I would definitely rate it less than a star
KK
Kuljit Kaur
Mar 12, 2026
5.0
Imagine being hungry and frustrated since the morning and meeting an awesome person cz of the same. I went to Mcd today and Div helped me order my regular, McMuffin as a combo. I got the wrong order which made me even more hangry. With extreme frustration I went to that girl again, and god i was amazed with how kind she was to my rudeness. She apologized, fixed my order instantly and had a good conversation with me. Having told her about my day she was greatly empathetic to my situation and was extremely nice to talk to. I ate my corrected order and felt so nice to have met her. Left Mcd with a satisfied hunger and soul. Much thanks to that lil sweetheart. Thanks Div, i hope you are well appreciated for all you do and did for me.
AC
Angela Chisholm
Mar 9, 2026
3.0
It took nearly 20 mins to get a big nac combo. Every table was dirty in the entire restaurant, I had to go ask for a cloth. The interior of the restaurant was falling apart. The Big Mac was delicious though!
What are the operating hours for McDonald's at 331 Herring Cove Road in Halifax?
McDonald's at 331 Herring Cove Road in Halifax is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery and in-store pickup services?
Yes, this McDonald's location offers both in-store pickup and delivery services.
Can I use the drive-through service at this McDonald's and is it available all day?
Yes, the drive-through is open 24/7 at this McDonald's location.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
Is this McDonald's casual in attire and welcoming to families?
Yes, the attire is casual and the location welcomes families and children.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's at this location serve coffee and dessert items?
Yes, this McDonald's serves coffee and dessert items.
Are there any banks near this McDonald's that customers can visit before or after their meal?
Yes, there are several banks nearby including RBC Royal Bank and Royal Bank of Canada, which customers can visit conveniently before or after dining.
What nearby places can I visit to shop or take care of errands around this McDonald's?
Nearby, you can visit Shoppers Drug Mart for pharmacy or convenience needs, or Spryfield Farmers Market for fresh produce and local goods.
Are there any wellness or personal care services near McDonald's at 331 Herring Cove Road in Halifax?
Yes, nearby you can find the Head Shoppe for beauty and skin care services, and Classic Physiotherapy and Work Rehabilitation Centre for physical therapy needs.
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