Business Details
About
Restaurant
Swiss Chalet in Halifax, NS is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,192 reviews
5 stars
611
4 stars
353
3 stars
125
2 stars
33
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the service, highlighting friendly and attentive servers like Tara and Anmol, while some reported poor service experiences.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with dryness, blandness, and incorrect orders.
Wait Times
Several reviews mentioned long wait times, particularly in the drive-thru and during busy periods, leading to customer frustration.
Cleanliness Concerns
There were reports of cleanliness issues, including sticky tables and pest sightings, which raised concerns about the overall hygiene of the restaurant.
Consistency Issues
Customers noted inconsistencies in food quality and service, with some visits being excellent while others were disappointing.
- RHRihana Hamilton2 days ago5.0We had Tara as a server and she was the absolute best!!! Even when packed she made sure we were taken care of and went above and beyond!!! Honestly I would come back just to see her!!
- LALee Ayer5 days ago4.0Amol is very friendly, has a lovely smile, and was very efficient
- DFDanny FraserNov 15, 20254.0Staff was great and the food was great!
- NMNatasha MacKinnonOct 24, 20255.0Best experience we've had at a Swiss Chalet or any family style restaurant. Our server Mona was amazing and gave us excellent recommendations and service. The food was delicious and filling and was reasonably priced. We will be sure to come back again soon!
- SBShanda BishopOct 19, 20252.0Had 15 minutes before work shift started, decided swiss chalet drive thru would be best. It was super slow. 20 minute wait at the windows for a sandwich and salad. I was totally bring ignored by the employee once I knocked on the windows and told him i have no time to wait longer and i need a redund. 5 minutes later I had to knock on the drive thru window again and raise my voice that I want my money back and I have no time to wait. Finally a manager came over to give me a refund. Unacceptable, highly disappointed 😞
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 358 Lacewood Dr, Halifax offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Halifax - Lacewood Dr's <a href="https://www.swisschalet.com/en/menus/delivery/store-1772/ns/halifax/358-lacewood-dr.html">delivery menu here</a>.
Does Swiss Chalet Halifax - Lacewood Dr offer takeout?
Yes, Swiss Chalet® Halifax - Lacewood Dr offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Halifax - Lacewood Dr's <a href="https://www.swisschalet.com/en/menus/takeout/store-1772/ns/halifax/358-lacewood-dr.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Halifax - Lacewood Dr?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Halifax - Lacewood Dr offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Halifax - Lacewood Dr?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Halifax - Lacewood Dr <a href="https://www.swisschalet.com/en/menus/dining-room/store-1772/ns/halifax/358-lacewood-dr.html">dining room menu here</a>.
Is Swiss Chalet at 358 Lacewood Dr in Halifax currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Halifax - Lacewood Dr location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Halifax - Lacewood Dr Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 358 Lacewood Dr in Halifax is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 358 Lacewood Dr, Halifax have a drive-thru?
Yes, Swiss Chalet at 358 Lacewood Dr, Halifax has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 358 Lacewood Dr, Halifax offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does Swiss Chalet Halifax have a patio?
Yes, Swiss Chalet at 358 Lacewood Dr, Halifax has a patio for dining, open based on weather conditions.
What are the opening hours of Swiss Chalet at 358 Lacewood Dr, Halifax?
Swiss Chalet at 358 Lacewood Dr, Halifax is open from 11:00 AM to 10:00 PM Monday through Saturday, and 11:00 AM to 9:30 PM on Sunday.
Does the Swiss Chalet at 358 Lacewood Dr, Halifax offer delivery and takeout?
Yes, this Swiss Chalet location offers both delivery and takeout. You can order online through their website or mobile app for convenience.
Can I order ahead online or via a mobile app at Swiss Chalet, Halifax - Lacewood Dr?
Yes, you can order ahead online through the Swiss Chalet website or via their mobile app with options for curbside pickup, in-restaurant pickup, and delivery.
Are there any special deals or promotions available at Swiss Chalet, Halifax - Lacewood Dr?
Yes, Swiss Chalet offers various deals including limited-time promotions, always-on offers, and family meal deals. You can check their Specials & Deals page for the latest offers.
Does Swiss Chalet at 358 Lacewood Dr, Halifax have a drive-thru and outdoor seating?
Yes, this location has both a drive-thru for convenient service and a patio area for outdoor dining, weather permitting.
Is Swiss Chalet at 358 Lacewood Dr, Halifax family-friendly and do they have a children's menu?
Yes, Swiss Chalet welcomes families and offers a children's menu to cater to younger guests.
What nearby places can I visit before or after dining at Swiss Chalet on Lacewood Dr?
Nearby you can visit Regency Park and Susie's Lake for outdoor activities, or stop by Starbucks Canada for coffee or a smoothie.
Are there convenient banking options near Swiss Chalet at 358 Lacewood Dr?
Yes, several banks including Bank of Montreal (BMO) and CIBC are nearby, making it easy to access financial services before or after your meal.
Where can I find other dining options close to Swiss Chalet at Lacewood Dr?
Areas nearby offer other restaurants such as Harvey's, Smitty's Family Restaurant, and Sheng's Chinese Restaurant, providing diverse cuisine choices.
Does Swiss Chalet at 358 Lacewood Dr, Halifax serve alcoholic beverages and coffee?
Yes, Swiss Chalet serves a variety of alcoholic beverages including beer, wine, and cocktails, as well as coffee.