Numerous reviews highlighted poor customer service, including rude staff and unresolved complaints.
Food Quality
Mixed feedback on food quality, with some customers noting stale fries and incorrect orders, while others praised fresh food.
Service Speed
Many customers experienced slow service, with long wait times reported for orders, especially during busy periods.
Cleanliness
Concerns were raised about cleanliness, particularly regarding food handling practices and restroom conditions.
Convenience
The location is appreciated for its accessibility and quick meal options, especially for those in a hurry.
DM
Daniel Mercer
3 days ago
1.0
Last week, I ordered food at this McDonald's using the mobile app. When I picked up my order, the cashier told me the payment was unsuccessful and I needed to pay again. After swiping my card again, I realized I'd been scammed and asked for a refund. At this point, the manager denied seeing my order initially and refused to refund. She lied to me again, saying it would be automatically refunded in a few days, but I've waited over a week and still haven't received a refund. Their attitude and willingness to resolve the issue are extremely poor; they just want to end the problem quickly and get me out of there.
RL
Raissa Lianna
Nov 12, 2025
2.0
Fries was so stale...
GG
Gerard
Sep 22, 2025
1.0
A huge lack of safe food handling practices in the kitchen. Beware of the diarrhea bug lurking on the floors.
KH
Karim Hadj-amar
Sep 9, 2025
4.0
C'est spacieux et pratique si on est pressé ou avec des enfants.
What are the regular opening hours of McDonald's at 5201 Duke Street, Halifax?
McDonald's at 5201 Duke Street, Halifax is open Monday to Wednesday from 6:00 AM to 7:00 PM, Thursday and Friday from 6:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does this McDonald's location have a drive-through service?
No, the McDonald's at 5201 Duke Street does not have a drive-through service.
What types of meals can I expect to find at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner, including options like the Big Mac and Quarter Pounder.
Are there pickup and delivery options available at this McDonald's?
Yes, this McDonald's offers both in-store pickup and delivery services.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I use an app to order from this McDonald's location?
Yes, you can order via the My McD’s app available on Android and iOS, or order online through their delivery website.
Is McDonald's at 5201 Duke Street family-friendly and do they have a children's menu?
Yes, this McDonald's welcomes families and offers a children's menu.
What nearby restaurants could I visit along with McDonald's for diverse dining options?
Nearby you can find Mezza Lebanese Kitchen for Middle Eastern cuisine, A Taste Of India for Indian food, and Korea Garden for Korean dishes, offering a variety of dining choices around McDonald's.
Are there any convenient hotels near McDonald's at 5201 Duke Street for visitors?
Yes, nearby hotels include Delta Halifax, Hotel Halifax, and Halifax Downtown which can be convenient accommodations when visiting the area.
Which nearby places can I visit for coffee or a quick snack apart from McDonald's?
Close to McDonald's you can visit Tim Hortons, Booster Juice for smoothies and juices, or Subway for sandwiches.