Service quality is inconsistent; some staff are praised for being friendly and helpful, while others are reported as rude and inattentive.
Food Quality
Food quality varies significantly; while some customers enjoy the ice cream and certain menu items, others report issues with freshness and portion sizes.
Cleanliness
The establishment is generally noted for being clean, but there are complaints about sticky floors and unclean tables.
Pricing
Many customers feel that prices are too high for the portion sizes and quality of food received.
Order Accuracy
There are frequent complaints about incorrect orders and long wait times, leading to customer dissatisfaction.
RS
Rose Sea
Nov 8, 2025
2.0
Why can't we pick up mobile orders in the drive thru? So weird! Asking people to park and come in the rain ☔
Prices are bad enough, quality is ok but not overly impressive.
KM
Kyla Mayer
Oct 16, 2025
5.0
The girls went above and beyond with the customer service for me today and everyone around me as they got smoked. Thank you so much ladies for fixing my drink as the c02 was out. Also, might I add my chicken burger was delicious.
SS
Serena
Sep 23, 2025
1.0
The employees are always distracted and the servic is terrible.
LT
Linden Trein
Sep 16, 2025
1.0
The employees were disrespectful and overall mean. The floors were sticky. The tables haven't been wiped down. It smelled weird as soon as I walked in and they made me wait 13 minutes for a simple blizzard. The person who handed it to me was constantly sneezing in the kitchen, and didn't even say anything to me when I got my blizzard.
OC
olivia cole
Aug 30, 2025
1.0
my friends blizzard tasted off the last time we were there, almost like the peanut butter was expired in the royal blizzard. we just got a meal for the both of us and her meal was $15+ dollars for 4 small chicken strips and a handful of fries (which were cold), overall disappointed.
What are the hours of operation for Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 9:00 PM, with special holiday hours on specific dates. For example, it closes earlier at 4:00 PM on December 24 and is closed on December 25 and 26.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Fall River has a drive-thru service for customers.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, offers booster seats and high chairs, is wheelchair accessible, and welcomes children.
Does Dairy Queen Grill & Chill have outdoor seating and WiFi available?
Yes, there is outdoor seating available, and the restaurant offers free WiFi for customers.
How can I order from Dairy Queen Grill & Chill online?
You can place an order online for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/12320/.
What special deals can I get at Dairy Queen Grill & Chill?
You can download the Dairy Queen App to access exclusive deals and mobile ordering rewards.
What nearby options are available if I want coffee before or after visiting Dairy Queen?
Tim Hortons, a nearby coffee shop and restaurant offering coffee, smoothies, and juices, is close by for convenient coffee options before or after your Dairy Queen visit.
Are there any nearby fitness or health services close to Dairy Queen Grill & Chill?
Yes, 9Round Fitness gym and several chiropractic and health services like Dr. Keltie Bartlett and Adjust to Wellness Family Chiropractic are nearby, making it easy to combine your visit with fitness or wellness appointments.
If I need cash or banking services near Dairy Queen Grill & Chill, where can I go?
The Exchange Network ATM and RBC Royal Bank ATM are nearby, providing convenient access to cash and banking services close to Dairy Queen.