Dairy Queen Grill & Chill

3.9
216 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3270 Highway 2, Fall River, NS
B2T 1L8, Canada

Hours

Reviews

3.9
216 reviews
5 stars
111
4 stars
49
3 stars
14
2 stars
8
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent; some staff are praised for being friendly and helpful, while others are reported as rude and inattentive.

Food Quality

Food quality varies significantly; while some customers enjoy the ice cream and certain menu items, others report issues with freshness and portion sizes.

Cleanliness

The establishment is generally noted for being clean, but there are complaints about sticky floors and unclean tables.

Pricing

Many customers feel that prices are too high for the portion sizes and quality of food received.

Order Accuracy

There are frequent complaints about incorrect orders and long wait times, leading to customer dissatisfaction.
  • RS
    Rose Sea
    Nov 8, 2025
    2.0
    Why can't we pick up mobile orders in the drive thru? So weird! Asking people to park and come in the rain ☔ Prices are bad enough, quality is ok but not overly impressive.
  • KM
    Kyla Mayer
    Oct 16, 2025
    5.0
    The girls went above and beyond with the customer service for me today and everyone around me as they got smoked. Thank you so much ladies for fixing my drink as the c02 was out. Also, might I add my chicken burger was delicious.
  • SS
    Serena
    Sep 23, 2025
    1.0
    The employees are always distracted and the servic is terrible.
  • LT
    Linden Trein
    Sep 16, 2025
    1.0
    The employees were disrespectful and overall mean. The floors were sticky. The tables haven't been wiped down. It smelled weird as soon as I walked in and they made me wait 13 minutes for a simple blizzard. The person who handed it to me was constantly sneezing in the kitchen, and didn't even say anything to me when I got my blizzard.
  • OC
    olivia cole
    Aug 30, 2025
    1.0
    my friends blizzard tasted off the last time we were there, almost like the peanut butter was expired in the royal blizzard. we just got a meal for the both of us and her meal was $15+ dollars for 4 small chicken strips and a handful of fries (which were cold), overall disappointed.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food items offered at Dairy Queen Grill & Chill in Fall River?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com items.

What are the hours of operation for Dairy Queen Grill & Chill?

The restaurant is open daily from 10:00 AM to 9:00 PM, with special holiday hours on specific dates. For example, it closes earlier at 4:00 PM on December 24 and is closed on December 25 and 26.