Swiss Chalet

4.2
1215 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Dartmouth, NS is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
16 Foulis Row, Dartmouth, NS
B3B 0E1, Canada

Hours

Reviews

4.2
1,215 reviews
5 stars
678
4 stars
316
3 stars
104
2 stars
51
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service provided by staff, particularly highlighting Symona, Tara, and Chris for their attentiveness and friendliness.

Food Quality

The food received generally positive feedback, with many customers enjoying the meals, although there were some complaints about specific items and inconsistencies.

Delivery Issues

Several customers reported significant delays and issues with online orders and delivery, indicating a need for improvement in this area.

Atmosphere

Some reviews mentioned discomfort due to noise levels and temperature in the restaurant, suggesting that the dining environment could be enhanced.
  • RL
    rose lively
    3 days ago
    5.0
    Our sever and service was excellent Symona did and excellent job customer service was perfect thank you
  • CP
    Celeste Purdy
    Jan 5, 2026
    3.0
    Took my daughter for her birthday (her request). Made a reservation 2 days in advance. Called the day of to add a couple people. They lost the reservation. That's okay we got it sorted. Our server ignored half the table, including my daughter with a birthday hat on. As a server myself I was very upset leaving. Yes it was busy but not crazy enough to ignore half the table. I should add that at least two dinners came out wrong. And the bills should've been easily split but they also came out wrong.
  • CP
    Christopher Poirrier
    Dec 26, 2025
    4.0
    We went in to try the festive menu. Service was excellent. The food was pretty good but the stuffing wasn't as good as I remember (it's been a few years). The chicken was very fresh and moist. Next time I'd order my usual. I missed having the Dipping sauce.
  • DW
    D Ward
    Dec 13, 2025
    2.0
    Not sure where S.C. sources their chicken legs but they're consistently puny. The guy claimed they were from Olton's, but they must pick the smallest birds. Ones in the grocery store are much bigger. The server tonight had an attitude, claimed to know nothing about the online coupon, answered questions about the menu like he was speaking to an idiot. Rushed us through the ordering, plunked down the bill before we were finished dessert. Was overheard saying it was his 3rd double shift in a row- well it shows. Place was very noisy, hard to hear conversation, and cold near the window where our booth was. Spring rolls were very good however, as was the pie. Won't be back anytime soon.
  • JL
    John Lang
    Dec 13, 2025
    1.0
    Tried to call and book a reservation which I've done before here, lady answered the phone with a hello that sounded like they were annoyed, no mention to if they were swiss chalet so had to ask to make sure I had the right number, then asked about doing a reservation at the end of the week and before asking what time or how many which was for 20 people, just cut me off and told me to wait and then came back and said yeah we aren't doing that...ok? Food is usually good there but the customer service in the call was such a put off

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 16 Foulis Row, Dartmouth have a drive-thru?

Yes, Swiss Chalet at 16 Foulis Row, Dartmouth has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 16 Foulis Row, Dartmouth offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.