Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Dartmouth Subway® Restaurant at 53 Gale Terrace brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor customer service, with staff being rude, unprofessional, and inattentive.
Food Quality
Numerous reviews highlighted issues with food quality, including stale bread, incorrect orders, and unsanitary conditions.
Cleanliness
Customers expressed concerns about the cleanliness of the store, with reports of dirty tables, overflowing garbage, and unsanitary food handling.
Staffing Issues
Several reviews noted that the location was often understaffed, leading to long wait times and inadequate service.
HK
Harmanjot Kaur
4 days ago
1.0
Online order. Ingredients not available. No support from associate. No customer support from company.
JH
Jish H
5 days ago
1.0
Customer service was poor, repeatedly interrupted me, I wasn’t offered a bag, didn’t even cut my sub. I feel like I’m being petty, but it was enough.
CB
Chris Barnett
Feb 2, 2026
1.0
First, I get that this is just Subway , expectations are realistic; but it’s still disappointing to see how far Subways has declined. As a kid, I use to eat subway multiple times a week but now, few and far between and my recent experience is a great reason why..
Customer service is basically nonexistent. Gone are the days of being acknowledged when you walk in with a quick “hi, I’ll be right with you.” Instead, you’re completely ignored and left standing at the counter waiting.
The food quality was just as disappointing. As shown in the photos, the bread was extremely low quality — flaky and dry — and actually separated when it was cut and opened. The vegetable station looked dirty, with containers mixing multiple vegetables together and noticeably skimpy portions.
Sanitation was also concerning. One staff member was wearing gloves but repeatedly touched the register, stapler, and other surfaces before going straight back to making sandwiches. Whether technically sanitary or not, it’s very off-putting to watch.
Overall cleanliness needs serious attention. The walls were visibly dirty, the drink station was overflowing with mess, counters were grimy, and supplies were limited. The entire place feels neglected.
Sad to see a brand that used to at least meet basic standards fall this far.
BJ
Babita Jassal
Dec 6, 2025
5.0
At this place I had an amazing customer service by Raman and Anchal , they were polite and made the sub to the point. Must visit location.
MS
Mallika Soni
Nov 16, 2025
1.0
It was the worst experience ever in my life the crew member harpreet was dam with me. First all whole store was empty still she asked me to wait The whole sandwich was massy. Hospitality was zero. Veggies were out of sandwich. Tables were not clean at all.
What is the address of the Subway restaurant at Dartmouth Crossing?
The Subway restaurant is located at 53 Gale Terrace, Dartmouth, NS, B3B 0C5, Canada, in Dartmouth Crossing.
What are the operating hours for Subway Dartmouth Crossing?
Subway at Dartmouth Crossing is open Monday, Wednesday to Saturday from 8:00 AM to 9:00 PM, Tuesday from 9:30 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What types of meals does Subway Dartmouth Crossing serve?
They serve breakfast, lunch, and dinner.
Does Subway Dartmouth Crossing offer pickup and delivery services?
Yes, they offer in-store pickup and curbside pickup services, along with convenient delivery options.
Can I order Subway online for Dartmouth Crossing location?
Yes, you can order online through their menu link at https://subway.com/en-ca/restaurant/44287-0/menu.
What payment options are accepted at Subway Dartmouth Crossing?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Does the Subway at Dartmouth Crossing provide catering services?
Yes, Subway Dartmouth Crossing offers catering services for your needs.
Is there dine-in seating available at the Subway near 53 Gale Terrace?
Yes, this Subway location serves dine-in customers in addition to takeout.
Are there other Subway restaurants near Dartmouth Crossing?
Yes, there are multiple Subway fast food restaurants nearby, offering more options if you are in the Dartmouth Crossing area.
What other restaurants can I visit near Subway Dartmouth Crossing?
Nearby you can find restaurants like Sam's Seafood Express, specializing in seafood and fish and chips, and The Chopped Leaf, offering healthy fast food options.
Brand Certified Facts from Subway
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: