Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report long wait times and incorrect orders.
Cleanliness
Several reviews highlight issues with cleanliness in the dining area and drive-thru, with reports of dirty tables and overflowing garbage bins.
Order Accuracy
Many customers express frustration over frequent order mistakes, with some stating they receive incorrect items or missing food items consistently.
Atmosphere
The atmosphere is described as inconsistent, with some customers enjoying a pleasant experience while others note a lack of seating and a noisy environment.
SK
Skye Knickle
Jan 5, 2026
5.0
Absolutely amazing experience!! This location always goes above and beyond expectations, the food is delicious and the staff here are great . Highly recommend
BD
Brandon Downey
Jan 3, 2026
5.0
The service was amazing the food was ready quick and fast they always asked me for condiments whenever I get my food great customer service. Would recommend to eat here👍
MH
Marion Hillyard
Jan 3, 2026
4.0
Nothing new about it. Would like to see booths rather than stools. Definitely more take out atmosphere than sit in. Food is the same, Heated & slapped together carelessly, especially the fish burger.
DD
DRUMHEADER71
Jan 1, 2026
1.0
Decided to give this place another try after almost 2 years of not going here due to messed up orders almost every single time I went. Well that was a mistake. The usual messed up order after waiting almost 15 minutes for a burger combo and a milkshake. I checked my bag and realized it was wrong. I was told it would be 5 minutes to replace my order. I said I waited over 15 minutes for you to give me the wrong meal so no, I'd rather a refund. This McDonald's and the one in Dartmouth Crossing are hands down, the 2 worst McDonald's restaurants in the entire HRM.
VN
venu Nallavemula
Dec 31, 2025
1.0
Very poor service at this location.
I waited 15 minutes in the drive-thru for just one coffee, with only one car ahead of me. After the long wait, staff said they only had enough coffee for a small when I had ordered a large.
When I questioned the delay, I was told there were only two staff working — which may explain the issue, but it shouldn’t be the customer’s problem.
Unfortunately, this isn’t a one-time experience. Every visit to this location has been slow with poor service.
For quick and consistent coffee, Tim Hortons is much better. I won’t be returning to this outlet.