Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to uncomfortable experiences for customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders and poor communication, resulting in frustration and dissatisfaction.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Food Quality
Customers expressed disappointment with the quality of food, citing cold, poorly prepared items and incorrect orders.
Service Speed
Several reviews mentioned long wait times for orders, both in-store and at the drive-thru, contributing to a negative overall experience.
VR
Vinny Raman
2 days ago
1.0
Rude staff,,, should let people know THIS IS NOT 24 hrs location,,,,, somedays at night 3 pm they will be serving you and sometimes sorry we are not taking any orders,,,,,, stupid management, atleast update online that you are not taking any orders.
EA
Edd Awesome
Dec 14, 2025
1.0
If I could give this location zero stars, I would. The manager was rude and unprofessional during my visit last night and spoke disrespectfully to both customers and staff. The experience was uncomfortable and unacceptable.
D3
Darkhorse :3
Dec 14, 2025
1.0
I had a very disappointing experience at this location last night. The manager was unprofessional and spoke to me in a disrespectful manner. I felt that I was treated unfairly after having difficulty understanding her due to a language barrier.
Additionally, I observed the manager speaking rudely to her own staff during my visit, which created an uncomfortable environment for both customers and employees. The overall atmosphere was tense and unwelcoming.
Customer service and respectful communication are essential in any workplace, and unfortunately, this experience fell far below acceptable standards. I hope management reviews this situation and takes appropriate action.
MM
Moonfang
Dec 14, 2025
1.0
I had a very unpleasant experience at this location. The manager was rude and used language that was offensive and inappropriate. I was treated disrespectfully because I had trouble understanding her accent, which turned into an uncomfortable and humiliating situation. No customer should be treated this way. Management seriously needs to address this.
GH
Gary Hayman
Dec 12, 2025
1.0
Placed my order for curbside pick up. Waited almost 15 minutes for it to come out and my order wasn’t correct went back to let them know. The three issues with my order gave me the correct merchandise but while trying to explain the issues, the guy at the drive-through wouldn’t let me get a word in wise kept cutting me off then after I asked him to stop talking and let me speak to tell them the issue, he said please pull up to the window, pulled up to the window. Explain what was wrong with the order. Then when they gave it back, the pop wasn’t full picked up the spoon for the dairy treat and also the condiments that we’re supposed to be in the bag all stuffed that was written on the bag that should’ve been done. No apologies. No nothing just handed it to me and said see ya horrible service. I will not return to this establishment.