Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews mentioned dirty conditions in the restaurant, including tables and bathrooms.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Staff Behavior
There were complaints about unprofessional behavior from staff, including arguing with customers and lack of proper training.
Mixed Experiences
While some customers praised specific staff members for excellent service, overall feedback indicated a decline in service quality.
CC
Chico
Nov 15, 2025
2.0
Stopped in for lunch with my son today. This location was easily the filthiest McD I've ever been to. ALL the tables were disgustingly dirty, as well as the floor. I had to ask a young lady to please clean one table for us. She did, but left all the tables and stools litterally dripping with cleaning fluid (we had to wipe with napkins). BTW, if there was a manager on duty, that person is unable/unwilling to lead a team.
SW
Susan Ward
Nov 4, 2025
5.0
Went through the drive-thru and they got our order all mixed up but they did give us the right order in the end
BR
Bethan Robertson
Nov 2, 2025
1.0
The service today was horrible!! It appeared the only concern for the staff was to take care of the drive thru window!!! Meanwhile, 5 people were inside waiting for service. We were totally ignored. Absolutely disgusting!!
KJ
Kristina Janc
Oct 28, 2025
1.0
I ordered an egg & bacon mcmuffin combo. It took them a long time to make the hashbrown and when they brought it out to me, it was cold and the mcmuffin was cold and wrong! I also got the wrong sandwich, I got an egg & ham mcmuffin, when I irdered an egg & bacon. I called the store, the worker who answered, said nothing, I asked to speak to the manager and they hung up. This is the first time I've been to McDonald's in over a year....yeah... I won't be going back again. They suck! đĄ
MS
Megan Shackleton
Oct 6, 2025
1.0
I come to this McDonaldâs location twice a day, Monday to Friday, because I work in the area â but after last week, thatâs over.
I ordered two Junior Chicken sandwiches and, as Iâve done countless times before, asked for a Habanero dipping sauce at the window. This time, the employee abruptly told me Iâd have to pay for it. I explained that I always get one and have never been charged. Instead of handling the situation professionally, she called over a manager who could barely get out, in broken English, ânot on my shift.â
To make matters worse, this particular employee never wears her mask properly â a repeated issue that no one seems to care about.
McDonaldâs already has a reputation for making their staff act like condiments come out of their own pay cheques, but being denied a single sauce by someone who clearly has never been denied a morsel of food in their life? Thatâs a new low.
I said fine, Iâd just go somewhere else from now on. Her response? A smug âthatâs fine.â
Message received.
McDonaldâs, if this is the standard youâre okay with, congratulations â youâve lost a daily customer.
What are the daily operating hours for McDonald's at 645 Windmill Road, Dartmouth?
McDonald's is open 24 hours every day of the week.
When is delivery service available at this McDonald's location?
Delivery is available 24/7 every day of the week.
Does McDonald's at Windmill Road offer drive-through service?
Yes, the drive-through is open 24 hours daily.
Can I pick up my order in-store or get it delivered?
Yes, this McDonald's offers in-store pickup and delivery services.
What payment methods are accepted at the McDonald's on Windmill Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the McDonald's location family-friendly and do they have a children's menu?
Yes, they welcome families and have a children's menu available.
Where can I find the full menu and order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/ca/en-ca/full-menu.html and place orders at https://www4.mcdonalds.ca/mcdeliverycanada/.
What nearby automotive services can customers visit along with McDonald's on Windmill Road?
Nearby automotive services include Driscoll's Automotive Service Ltd and NAPA AUTOPRO - Driscollâs Automotive Service Ltd, great for vehicle repair or tire needs while visiting McDonald's.
Are there convenient places to withdraw cash near McDonald's?
Yes, there is a TD Canada Trust ATM located nearby for your convenience.
What nearby coffee shops and fast food options are close to McDonald's at 645 Windmill Road?
Nearby choices include Subway, Tim Hortons, Country Style, A&W Restaurant, and Circle K, offering a variety of quick dining options.