McDonald's

3.6
1663 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
645 Windmill Road, Dartmouth, NS
B3B 1B7, Canada

Hours

Reviews

3.6
1,663 reviews
5 stars
562
4 stars
450
3 stars
308
2 stars
111
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews mentioned dirty conditions in the restaurant, including tables and bathrooms.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Staff Behavior

There were complaints about unprofessional behavior from staff, including arguing with customers and lack of proper training.

Mixed Experiences

While some customers praised specific staff members for excellent service, overall feedback indicated a decline in service quality.
  • CC
    Chico
    Nov 15, 2025
    2.0
    Stopped in for lunch with my son today. This location was easily the filthiest McD I've ever been to. ALL the tables were disgustingly dirty, as well as the floor. I had to ask a young lady to please clean one table for us. She did, but left all the tables and stools litterally dripping with cleaning fluid (we had to wipe with napkins). BTW, if there was a manager on duty, that person is unable/unwilling to lead a team.
  • SW
    Susan Ward
    Nov 4, 2025
    5.0
    Went through the drive-thru and they got our order all mixed up but they did give us the right order in the end
  • BR
    Bethan Robertson
    Nov 2, 2025
    1.0
    The service today was horrible!! It appeared the only concern for the staff was to take care of the drive thru window!!! Meanwhile, 5 people were inside waiting for service. We were totally ignored. Absolutely disgusting!!
  • KJ
    Kristina Janc
    Oct 28, 2025
    1.0
    I ordered an egg & bacon mcmuffin combo. It took them a long time to make the hashbrown and when they brought it out to me, it was cold and the mcmuffin was cold and wrong! I also got the wrong sandwich, I got an egg & ham mcmuffin, when I irdered an egg & bacon. I called the store, the worker who answered, said nothing, I asked to speak to the manager and they hung up. This is the first time I've been to McDonald's in over a year....yeah... I won't be going back again. They suck! 😡
  • MS
    Megan Shackleton
    Oct 6, 2025
    1.0
    I come to this McDonald’s location twice a day, Monday to Friday, because I work in the area — but after last week, that’s over. I ordered two Junior Chicken sandwiches and, as I’ve done countless times before, asked for a Habanero dipping sauce at the window. This time, the employee abruptly told me I’d have to pay for it. I explained that I always get one and have never been charged. Instead of handling the situation professionally, she called over a manager who could barely get out, in broken English, “not on my shift.” To make matters worse, this particular employee never wears her mask properly — a repeated issue that no one seems to care about. McDonald’s already has a reputation for making their staff act like condiments come out of their own pay cheques, but being denied a single sauce by someone who clearly has never been denied a morsel of food in their life? That’s a new low. I said fine, I’d just go somewhere else from now on. Her response? A smug “that’s fine.” Message received. McDonald’s, if this is the standard you’re okay with, congratulations — you’ve lost a daily customer.

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's at 645 Windmill Road, Dartmouth?

McDonald's is open 24 hours every day of the week.

When is delivery service available at this McDonald's location?

Delivery is available 24/7 every day of the week.