Customers frequently reported slow service, especially during peak hours, with long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors, impacting their dining experience.
Staff Behavior
There were numerous complaints about rude and unprofessional staff interactions, with some customers feeling ignored or belittled.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly and attentive service.
BD
Brittany Drake
Jan 4, 2026
5.0
I am not sure the ladies name with the red hair in the drive-through, but she is an absolute delight. I was having a bad day and came through McDonald’s to get food for my daughter and her personality was nothing short of top-tier.. She a gem and I hope she recognized by management for her incredible customer service!
JW
Jen W
Dec 17, 2025
2.0
Just went there to get some supper after work. They made me wait for my meal and when I got home they did not give me the nuggets to my meal. Always the slowest location.
MH
Max Hearn
Dec 8, 2025
2.0
Got deliverey the other day, waited 54 minutes... The poor dasher waited 35 for them to prepare the order. Then was missing my cheese burger combo
TT
Tanya
Nov 27, 2025
3.0
Quick at the window very pleasant girl snd it was very easy to understand each other through the order speaker
GA
Guy Aubin
Nov 26, 2025
3.0
Food is fine as all McDonald's are. The big issue with this location is trying to get out of the parking lot. If you are in a rush to leave this location do not go at peak times.
What are the daily operating hours for McDonald's at 645 Windmill Road, Dartmouth?
McDonald's is open 24 hours every day of the week.
When is delivery service available at this McDonald's location?
Delivery is available 24/7 every day of the week.
Does McDonald's at Windmill Road offer drive-through service?
Yes, the drive-through is open 24 hours daily.
Can I pick up my order in-store or get it delivered?
Yes, this McDonald's offers in-store pickup and delivery services.
What payment methods are accepted at the McDonald's on Windmill Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the McDonald's location family-friendly and do they have a children's menu?
Yes, they welcome families and have a children's menu available.
Where can I find the full menu and order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/ca/en-ca/full-menu.html and place orders at https://www4.mcdonalds.ca/mcdeliverycanada/.
What nearby automotive services can customers visit along with McDonald's on Windmill Road?
Nearby automotive services include Driscoll's Automotive Service Ltd and NAPA AUTOPRO - Driscoll’s Automotive Service Ltd, great for vehicle repair or tire needs while visiting McDonald's.
Are there convenient places to withdraw cash near McDonald's?
Yes, there is a TD Canada Trust ATM located nearby for your convenience.
What nearby coffee shops and fast food options are close to McDonald's at 645 Windmill Road?
Nearby choices include Subway, Tim Hortons, Country Style, A&W Restaurant, and Circle K, offering a variety of quick dining options.