Customers reported inconsistent food quality, with issues such as undercooked bacon, cold burgers, and old fries.
Customer Service
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Positive Experiences
Some customers shared positive experiences with friendly staff and enjoyable food, particularly ice cream and blizzards.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Pricing Concerns
Several customers expressed frustration over high prices relative to portion sizes and food quality.
TS
Thatcher Simpson
Dec 28, 2025
5.0
Good food,nice staff,not a long wait for food
TA
Tina Allain
Dec 25, 2025
4.0
Can't go wrong with their Burgers, chicken strips or onion rings and of course all the Milkshakes and soft serve ice cream.
MP
Michael Pierrynowski
Dec 6, 2025
1.0
Having to wait 15 minutes for a single slushie seems excessive, iv since updated my review to even lower, the owner and or "fan relations team" replies to every single negative review with the same generic cookie cutter response.
SJ
Scott Josey
Nov 16, 2025
1.0
Ordered online and picked it up in store. Asked for no mayo but it was lathered in it. No ketchup, no straws. Ignored waiting at the counter. Food was gross.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Dartmouth specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
What are the operating hours of Dairy Queen Grill & Chill on weekends?
On Saturdays and Fridays, Dairy Queen Grill & Chill is open from 10:00 AM until 1:00 AM, and on Sundays from 10:00 AM until midnight.
Does this Dairy Queen location offer drive-thru service?
Yes, this Dairy Queen location has a drive-thru service available for customers.
Is the Dairy Queen Grill & Chill on Main Street family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, offers booster seats, high chairs, has wheelchair accessibility, and free WiFi.
Can I place an order online for pickup at this Dairy Queen?
Yes, you can place online orders for pickup through their official website link provided in their profile.
Does Dairy Queen Grill & Chill have facilities such as restrooms and seating?
Yes, this location offers seating and has restrooms available for customer use.
Are there other food options nearby Dairy Queen Grill & Chill on Main Street?
Yes, nearby food options include Jessy's Pizza, Tim Hortons café, Chick N’ Chill chicken restaurant, and McDonald's Canada.
Where can I find automotive services close to Dairy Queen Grill & Chill in Dartmouth?
Nearby automotive services include Integra Tire Autopro, NAPA AUTOPRO on Main Street, Speedy Glass Dartmouth Main Street, and Esso Canada gas station with convenience store and oil change services.
Are there any convenient places to withdraw cash close to the Dairy Queen Grill & Chill location?
Yes, there is an RBC Royal Bank ATM nearby for customer convenience.
What entertainment or shopping options are located near Dairy Queen Grill & Chill?
Nearby shopping and entertainment include East Coast Collectibles & Custom Framing, The Abundance Store thrift shop, Pleasures N' Treasures gift shop and sex shop, The Room Nail Lounge beauty salon, and The Village on Main community services.