Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or stale items.
Staff Performance
While some customers praised friendly and courteous staff, others noted a lack of training and attentiveness.
Cleanliness
Several reviews mentioned dirty dining areas and bathrooms, impacting the overall dining experience.
Value for Money
Customers expressed dissatisfaction with pricing relative to portion sizes and food quality, feeling that it was not worth the cost.
MP
max mac pherson
Oct 25, 2025
1.0
I’m appalled at the service I got in drive thru. Not only while I was still talking to the girl. She slammed the window in my face. I also went in with a hand written letter sceeled in an envelope.
I wrote on it store manager. This girl opens it when I specifically wrote store manager on it. What is wrong with these staff. The only one who is decent in there is Jason. I’m sure if yoh lose him. I am sure you will lose this store.
DO
Daniel Owens
Oct 12, 2025
1.0
$10 for a twister wrap the size of my finger with brown lettuce, a wrap so old it was hard and falling apart and no tomato... I feel like it was a bad joke
HH
Harrison
Oct 4, 2025
4.0
Good chicken.
PC
Philip Campbell
Sep 24, 2025
5.0
I have been to this KFC twice now. Both times, the counter staff members were very courteous. The food was hot, and I did not have to wait more than ten minutes for my buckets.
I will be returning every month or so for a 14-piece bucket. I was a former Mary Brown's customer, but their chicken pieces, while large, are very dry from being cooked in the morning and left in a heating oven. I normally pick up my chicken orders mid-afternoon. KFC chicken is much moister, and tastes better. It is also less costly than that of MB.
Recommended.
TF
Thomas Foote
Aug 27, 2025
1.0
Staff were unable to enter the correct order at first - Dining room was dirty prior to receiving food.
New Pickle items were nothing like the picture - Real big let down :(