Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Amherst Subway® Restaurant at 138 South Albion St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.
Food Quality
While many customers praised the freshness and taste of the food, there were consistent complaints about incorrect orders and inconsistent preparation.
Staff Friendliness
Several reviews highlighted friendly and accommodating staff, although this was contrasted by reports of rude or dismissive behavior from some employees.
Cleanliness
The restaurant was often noted for its cleanliness and well-maintained environment, contributing positively to the dining experience.
Drive-Thru Experience
The drive-thru service received mixed reviews, with complaints about order accuracy and long wait times.
NN
nathan
Feb 26, 2026
5.0
Great place to get lunch and the staff are always nice
CF
carl fulton
Feb 25, 2026
1.0
Went through drive thru at 5:30pm ordered 2 cold cut subs both were madecompletly wrong after waiting 20 min at the window drove home got settled in and that's when we discovered that they were wrong called the store and he said bring back tomorrow and they would replace it, I don't live in Amherst I stoped as a treat for Supper and he wants to replace the subs no thanks.
TF
Tim Fahey
Feb 13, 2026
1.0
I live here in Nova Scotia, someone in Ottawa Ontario was able to hack into my Subway app ordered and picked up a BUNCH of stuff 2 weeks ago. Thankfully my bank got my money back.
I go to place order tonight, it tells me I only have until 10:30 to place the online order, it takes me two minutes to make the order. There was a buy one get 1 free. And I used my points, leaving only a dollar and some odd change to pay for the item's. Low and behold, it won't take my credit cards.It won't take my debit card.Nothing. I go to your store before 10:30 pm on a Friday night, you have one , JUST one employee working, there were 2 customers ahead of me Then, before I get to show employee the issue, the app changes message , and it's too late. They guy could not give me the deal. I can't order online and too bad you don't get the buy one get one free deal. I'm over your app.
I suggest you get better encryption for your app, and while you're at, don't skimp on employees.
RK
Ravinder Kaur
Jan 18, 2026
5.0
Always fresh food and fast service at this restaurant I just like it
MM
Molly Matthews
Jan 7, 2026
5.0
Half of these comments are people being mad that they are not being served 3 minutes before closed. It's rude to come in minutes before close and expect full service. Most places do but pay staff after closing time so of course they wanna get stuff done and go home. Maybe bring up these complaints to head office. I was in here once 15 before close ( which was still inconvenience to the staff I'm sorry lol) and right as we are checking out it's 3 minutes to close and this lady was so angry that she couldn't be served two full meals. 😭Wild
What are the opening hours of Subway at 138 South Albion St in Amherst?
Subway is open Monday to Sunday from 8:00 AM to 10:00 PM, with extended hours until 11:00 PM from Wednesday to Saturday.
Does Subway at Amherst Town Square offer curbside pickup?
Yes, Subway offers curbside pickup as a convenient option for customers.
Can I place an order online or through an app for Subway at this location?
Yes, you can order quickly and easily in the app or online for pickup or delivery.
What types of meals are served at Subway in Amherst?
This location serves breakfast, lunch, and dinner.
What payment methods does Subway accept at 138 South Albion St?
Subway accepts American Express, Discover, Mastercard, and Visa.
Is there dine-in seating available at Subway in Amherst Town Square?
Yes, Subway offers dine-in seating for customers who wish to eat in the restaurant.
Does Subway in Amherst provide catering services?
Yes, this location offers catering services to assist with any catering needs you may have.
What nearby places can I visit before or after eating at Subway in Amherst Town Square?
You can visit The High Road, a nearby pub and shopping area, or Dollarama for discount shopping after your meal.
Are there financial services close to Subway at Amherst Town Square?
Yes, Western Union and Money Mart are located nearby for financial and currency exchange services.
Where can I find other dining options near Subway in Amherst?
Nearby dining includes Our Backyard BBQ, a barbecue restaurant, and Cheesecake Garage, a bakery and candy store.
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