Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including greasy chicken, cold fries, and incorrect items in orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and greasy floors.
Customer Experience
A mix of experiences with some customers praising friendly staff while others reported confrontational interactions.
Inconsistency
Customers expressed frustration over inconsistent food quality and service, with some meals being satisfactory while others were disappointing.
AU
A Google User
Oct 29, 2025
1.0
I went today 29th of october around 7pm to pick up my order which i placed through kfc app. Firstly when i entered, an old lady was mopping the dining area floor asked me are you here to pickup for doordash or uber eats which felt racist to me but still ok but then I said i am here to pickup app order for myself which she reacted weird. Then she went inside to confirm my order and came outside and started mopping the floor again. Meanwhile a guy came from inside as he thought i came to order walk-in and the time he was in a conversation with me, the lady said he is here to pickup order which he placed through app and said COOL EH’ to her co-worker. Like what’s cool in that, i felt so bad about that racist comment. Later she started making fun of me with a dine-in customer like seriously are the people of my race and colour are only meant to do delivery pickups from you guys. I am a regular customer at this particular kfc but from now you lost me as a customer.
AU
A Google User
Oct 5, 2025
4.0
Chicken was good much better than KFC IN Ontario
AU
A Google User
Sep 27, 2025
1.0
Not sure what or if any culinary school they went to, but the need to be able to tell the difference between a coleslaw and a macaroni salad, always disappointed, never going back lol
AU
A Google User
Sep 17, 2025
1.0
Came to KFC for lunch. Ordered two combos with a poutine and a drink. The guy who rung our order in, did get wrong. So we get 1 combo correctly. And just one poutine. We told him he made a mistake. He started getting upset. The lady that took our order, told him what we ordered. He tried to send us away without the drink twice and we refused. So he poured a drink, charged me for it, just regular price not combo price and it was almost half empty. Not sure where this guy learned customer service from but he acts like it was coming out if his pay. I will never go there again. You make a mistake, you ate supoose to come clean for it, not me. Totally disappointing.
AU
A Google User
Sep 2, 2025
1.0
My friends and I were 4 hours into an 18 hour drive back home and thought hmmmm this is a good time to get KFC, sounds pretty good. When we were ordering, we realized this was a huge mistake. The ordering process was dreadful to say the least and I feel like I’ve lost what was left of my brain cells. First off, when ordering a Famous Original Chicken sandwich, make sure you actually get charged for that. We got charged for their Pickle Sandwich and then when we brought it up to the cashier after paying and looking at our receipt, her only resolution was switching it sandwich for sandwich, no difference in cost adjustment. Mmm ok. After waiting what seemed like an eon, we got our $90 chicken order and since we had waited so long, you would figure they were trying their hardest to ensure our order was correct, clearly not. We asked if the large fry was in the bag since the bag was small and was ensured it was. That was our first mistake. After having to reverse a 50ft truck and trailer onto the main road and stopping all traffic due to their parking for smart cars only we began our journey. Upon opening the bags our LARGE french fry has magically down sized to a small and what should have been two sweet succulent popcorn chicken poutines, the one was nothing but a chickenless sad mess, and we only got 1 fork. If you expect us to eat with our hands, at least give us some damn napkins. The highway is now painted with cold fries and watery gravy and now me and my buddy have TWO pissed off girlfriends for the next 14 hours, thanks a lot KFC.
KFC is located at 131 South Albion Street, Amherst, NS, B4H 2X2, Canada.
What are the opening hours of KFC at 131 South Albion Street?
KFC is open every day from 10:00 AM to midnight (00:00).
How can I contact KFC in Amherst for orders or inquiries?
You can contact KFC at +19026677408 for orders and inquiries.
Where can I find more information or place an order online for KFC Amherst?
Visit KFC's website for this location at https://www.kfc.ca/restaurants/131-south-albion-street/B4H%202X2
What type of food does KFC Amherst specialize in?
KFC Amherst specializes in fast food, particularly chicken meals, and also offers halal options.
Is KFC Amherst suitable for meal delivery?
Yes, KFC Amherst offers meal delivery services.
Are there other restaurants near KFC at 131 South Albion Street?
Yes, nearby restaurants include Wendy's, Yuan Of Asia Restaurant, Connor's Family Restaurant, and Freddie's Pizza and Donair.
What nearby amenities can I visit along with KFC Amherst?
You can visit nearby places like Maltby Sports for sportswear, UPS Access Point location for shipping needs, and Maltby Cleaners for laundry and dry cleaning services.
Are there nearby accommodation options close to KFC Amherst?
Yes, Comfort Inn is a nearby hotel where you can stay when visiting the area.
Which nearby places can help with transportation or automotive needs around KFC Amherst?
Nearby automotive services include Cumberland Honda for vehicle sales and repair, Speedy Glass Amherst for auto glass services, and U-Haul Neighborhood Dealer for truck rentals.