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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Truth Or Consequences, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2000 North Date Street for the ultimate SONIC experience!
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service, with long wait times reported at both drive-thru and stall orders.
Food Quality
Customers expressed disappointment with food quality, citing cold, soggy, or poorly prepared items.
Customer Service
While some staff were noted as friendly, there were multiple complaints about rude behavior and poor customer relations.
GB
Glen Branum
Jan 19, 2026
2.0
Ordered a 6.00 smasher deal.The window associate charged me for a 10.00 smasher instead.I questioned him about the difference in the prices.He was too busy on his phone to be concerned.Finally the manager (I believe) rectified the error. Got the order and LEFT NO APOLOGY,just a frown.POOR CUSTOMER RELATIONS !!!
JA
Jim Adams
Jan 17, 2026
2.0
Do not order door dash from them. Eating here at all you have about 50/50 shot they get your order right but if you order door dash it's guaranteed you'll be missing items or receive the wrong order entirely.
DH
Dawn Harvey
Dec 21, 2025
2.0
Burgers were cold. Staff just sitting around. Food not fresh. Very disappointed
MM
Maday
Nov 1, 2025
2.0
This Sonic used to be really good, but it’s gone downhill.👎 I mostly come here for the ice cream now, but they rarely get my order right. Last time I asked for a strawberry cheesecake shake and got just a strawberry shake. Today I ordered the chocolate brownie chunk ice cream and only got chocolate. I’d rather they just tell me they don’t have it than make something different. The only one they’ve made right so far is the Oreo ice cream — so if you want to avoid disappointment, stick with that.😉
BM
Bailey Maynard
Oct 12, 2025
1.0
They are normally okay to me but this most recent trip, i ordered on the app and got a 6pk of mozzarella sticks and forgot to add ranch to my order so i asked for two and they said they have to charge me for them because they weren’t on the ticket manager wasn’t very nice about it. i showed her my receipt and pretty sure it was supposed to come with at least marinara sauce and didn’t get any. owners, is losing a customer worth the 0.54 cents?