Service Issues
Customers frequently reported long wait times and poor service, with many leaving without being acknowledged or served.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders, missing items, and failure to follow special requests.
Food Quality
The quality of food has declined, with complaints about soggy burgers, cold items, and overall poor preparation.
Staff Attitude
While some staff were noted as friendly, there were multiple reports of rude behavior and lack of professionalism from employees.
Cleanliness
Several customers mentioned unsanitary conditions, including dirty restrooms and food preparation areas.