McDonald's

3.5
1240 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
200 S Santa Fe Rd, Taos, NM
87571, United States

Hours

Reviews

3.5
1,240 reviews
5 stars
448
4 stars
224
3 stars
241
2 stars
98
1 star
229

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and unwelcome.

Restroom Policy

Customers expressed frustration over the strict policy requiring a purchase to use the restroom, leading to negative experiences.

Cleanliness

While some noted the cleanliness of the restaurant, others reported unsanitary conditions and a lack of maintenance.

Food Quality

Food quality received mixed reviews; while some enjoyed the standard McDonald's fare, others reported issues with freshness and incorrect orders.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and unprofessional behavior from management.
  • JS
    j s
    1 day ago
    1.0
    What is wrong with this establishment, slower than a snails pace. Been in big cities where the drive thru is always packed yet every order is done in a timely manner, in Taos expect to wait 30-40 minutes minutes regardless of how busy
  • DR
    Daniel Roybal
    Nov 1, 2025
    1.0
    Food was good but staff was rude and ignored customers simply asking for the bathroom code . Defiantly will drive through toast to the nearest mc Donald's when I want a big Mac.
  • JS
    Joyce Stubee
    Oct 21, 2025
    1.0
    Major disappointment. Could not dine in @ 8am. Found out after getting yelled at that dine in was not open due to their staff shortage. No sign. He aggressively told us to go to Wendy’s.
  • SL
    Sky Leston
    Oct 19, 2025
    1.0
    Worst mcdonalds, they think because your white they think you dont speak spanish and want to talk about your looks in spanish and when confronted they lie about it. Its all the females. They kick us out of the play area with our 1 year old everytime.
  • MG
    M G
    Oct 7, 2025
    1.0
    Food was standard McDonalds fare. I wanted to wash my hands before ordering, nope woman at the counter was adamant that I had to order before she would unlock the bathroom door. It felt unwelcoming to say the least. They did not earn my repeat patronage today.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 200 S Santa Fe Rd, Taos?

This McDonald's location is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and Friday and Saturday from 6:00 AM to 10:30 PM.

Is delivery available from this McDonald's in Taos?

No, delivery is currently not available at this McDonald's location.