Taco Bell

3.8
525 reviews
Get DirectionsCallWebsite

Business Details

Hwy 491, Shiprock, NM
87420, United States
(505) 368-5957
https://locations.tacobell.com/nm/shiprock/hwy-491.html
GoogleFacebook

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at Hwy 491 in Shiprock. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
Hwy 491, Shiprock, NM
87420, United States

Hours

Reviews

3.8
525 reviews
5 stars
222
4 stars
116
3 stars
105
2 stars
37
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially for dine-in and mobile orders.

Food Quality

While some customers enjoyed the food, others experienced issues with order accuracy and food quality, including complaints about greasy items and missing ingredients.

Customer Service

Mixed reviews on staff friendliness; some customers praised the service while others reported rudeness and lack of attentiveness.

Cleanliness

Restroom cleanliness was a common concern, with several reviews mentioning dirty conditions.

Atmosphere

The dining area was often described as uncomfortable and uninviting, with some customers noting a negative atmosphere.
  • SS
    Shonya
    Nov 17, 2025
    5.0
    Great place to get food when you are in hurry
  • RR
    Rian
    Nov 12, 2025
    1.0
    food is you know taco bell, but if you online order and ask for specific things they’re not gonna do it
  • JJ
    Jordan Joe
    Nov 1, 2025
    1.0
    Rude people like always
  • AM
    Avonlea Miller
    Oct 25, 2025
    1.0
    it took 28 min to get cheesy potatoes and a grilled cheese burrito. that's all that needs to be said.
  • JP
    Joey Pauga
    Jul 28, 2025
    5.0
    This was a quick lunch stop before we headed to the 4-Corners Monument. Although the staff could put on smiles more, our experience was still good. We were in and out in 15 minutes as we were trying to move fast, so we appreciated that. The restrooms were good enough. Customers would need to get the keys from the staff to use the restroom. The door of the restroom has a sign that the restrooms were only for paying guests. Funny thing is, I watched a gentleman walk into the store, ask for the keys to the restroom, had the employee open the restroom, then he used it and left again. To me, I think that is kindness. ❤️ I'm sure the sign is there due to over usage from non-patrons but the gentleman that came in was an older one and all he needed was to be shown kindness. Great job! Our food was done right and my chalupas were spot on! 😊💥
Read more reviews on Google

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Hwy 491 in Shiprock?

The drive-through is open daily from 9:00 AM to 1:00 AM.

Where is the Taco Bell located in Shiprock, NM?

Taco Bell is located on Hwy 491 in Shiprock, New Mexico, 87420, USA.