Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,138 reviews
5 stars
392
4 stars
258
3 stars
206
2 stars
98
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru.
Food Quality
Many reviews mentioned cold, overcooked, or poorly presented food, with some customers expressing disappointment in the taste.
Cleanliness
Several customers noted dirty restrooms and dining areas, which negatively impacted their overall experience.
Pricing Concerns
Numerous reviews highlighted high prices for food items, leading to perceptions of poor value.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling ignored or treated poorly.
- RPRhiannon Pete1 day ago1.0Absolutely ridiculous. This place needs better people and management. They need to be more on there store. I placed a mobile order at 10:12AM! i live far but this is the closest mcdonald’s to my location so i decided to place my breakfast here i got here at 10:38AM there’s a long line at that point but i continue to go in drive thru told them about my order they proceed to tell me to pull forward thinking my order is ready of course . NOPE👎 they told me instead “sorry your order got cancelled” why not say that at the drive thru menu? on top of that they don’t even have management say it . When i did speak to management HE SEEMED NOT TO CARE. He didn’t even speak back just looked at me blank. that’s the type of management you have in your store just shows what type of business they run here. This isn’t the first time but you keep thinking they’d change but no, you guys are just getting lazy and worse. You need better workers, ones that actually enjoy there job. Ones that actually build a connection with customers. Mcdonald’s may be the biggest fast food company but has the worst workers and attitude and it’s so sad to see that what we given to reservation .
- MCMathias CharleyDec 19, 20251.0Zero stars if possible. Not much has changed since my last review, 6 years ago. This place will always make you wait for your food. And I will not pay $10 for two cheeseburgers. Over priced food due to Navajo Nation Junkfood tax. Meaning 20 piece chicken nuggets are $13.99 🤷♂️
- NTNeldine TsiniginieDec 17, 20255.0Very welcoming and staff is awesome the manager Isiah was very helpful. The atmosphere was clean and very comforting music. Let us feel comfortable.
- KJKate JohnsonNov 15, 20252.0Sometimes they won't take your order right away inside lobby you either have to wait 5+ minutes or use the kiosk for service.
- BBBobNov 3, 20252.0$4.56 for a cheeseburger? OMG!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Shiprock location?
McDonald's in Shiprock is open daily from 5:00 AM to midnight for dine-in and until 1:00 AM for delivery.
Does McDonald's Shiprock have a drive-thru service and what are its hours?
Yes, McDonald's Shiprock offers a drive-thru service open daily from 5:00 AM to midnight.
Can I order McDonald's Shiprock menu items for delivery?
Yes, delivery is available daily from 5:00 AM to 1:00 AM through their online ordering website or apps.
What payment options are accepted at McDonald's Shiprock?
McDonald's Shiprock accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's Shiprock offer curbside pickup for customers?
Yes, curbside pickup is available as part of their pickup and delivery services.
Where is McDonald's Shiprock located?
It is located at 4198 US Hwy 491, Shiprock, NM 87420, United States.
Can I earn rewards when ordering from McDonald's Shiprock?
Yes, you can earn points for free food with MyMcDonald's Rewards by visiting their rewards website.
What nearby shopping centers can I visit when I come to McDonald's Shiprock?
Nearby shopping centers include Navajo Nation Shopping Center Shiprock New Mexico and Tse Bit A i Shopping Center, great for combining your visit with shopping and dining.
Are there other dining options near McDonald's Shiprock?
Yes, nearby dining options include Sonic Drive-In, Taco Bell, Little Caesars Pizza, and Starbucks, providing variety before or after your meal at McDonald's.
What services and amenities are available near McDonald's Shiprock to assist customers?
Nearby services such as the United States Postal Service, Shiprock City Market Grocery Store, and gas stations like Marathon and Conoco can support your errands during your visit.