McDonald's

3.5
1161 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4198 US Hwy 491, Shiprock, NM
87420, United States

Hours

Reviews

3.5
1,131 reviews
5 stars
388
4 stars
257
3 stars
206
2 stars
97
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the taste and presentation.

Cleanliness

Several customers noted dirty restrooms and dining areas, which negatively impacted their experience.

Pricing

Customers felt that prices were too high for the quality and portion sizes of the food offered.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • KJ
    Kate Johnson
    Nov 15, 2025
    2.0
    Sometimes they won't take your order right away inside lobby you either have to wait 5+ minutes or use the kiosk for service.
  • BT
    Bob Tolford
    Nov 3, 2025
    2.0
    $4.56 for a cheeseburger? OMG!
  • MA
    MICHAEL ALFORD
    Oct 1, 2025
    1.0
    Big breakfast to go, cold dry eggs 🙄
  • RB
    Requal Begay
    Sep 29, 2025
    1.0
    Very bad service. Went thru drive thru, they asked for code, we gave it to them, and they went a started helping somebody else. Waited for about 10 mins before they could tell us the code wasn't working. Employees should focus on one customer at a time.
  • JD
    Jacarlyndria Duncan
    Sep 14, 2025
    5.0
    Childhood

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Shiprock location?

McDonald's in Shiprock is open daily from 5:00 AM to midnight for dine-in and until 1:00 AM for delivery.

Does McDonald's Shiprock have a drive-thru service and what are its hours?

Yes, McDonald's Shiprock offers a drive-thru service open daily from 5:00 AM to midnight.