Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently praised the food for being hot, fresh, and delicious, although there were complaints about cold or poorly prepared items.
Customer Service
Service quality varied significantly; some reviews highlighted friendly and accommodating staff, while others reported rude or unhelpful interactions.
Cleanliness
The cleanliness of the restaurant and restrooms received mixed feedback, with some customers noting clean facilities while others reported dirty tables and restrooms.
Order Accuracy
There were numerous complaints about incorrect orders and issues with the app, leading to frustration among customers.
Management Issues
Several reviews pointed out problems with management and staff efficiency, particularly during busy times, affecting overall service quality.
NT
Nick Tuttle
2 days ago
5.0
Fast food, easy to get what you want
DM
Dax moyer
Feb 24, 2026
5.0
Every time we come food is hot and delicious!! Thank you Bianca and crew for making sure our food is amazing every time
JM
Jazmine Martinez
Feb 24, 2026
5.0
Absolutely recommend food is always very good!! Bianca makes sure food is hot fresh and correct her crew is amazing even at night when we come we travel from Las Vegas and Santa Rosa is always our stop #best McDonald’s it’s way better then Las Vegas nm cheese is always melted so so delicious!!
AM
Aleksandar Misic
Feb 21, 2026
1.0
Customer service horrible
NB
Nate B.
Feb 4, 2026
1.0
Had their app settings so it serves breakfast for the last hour of the day so app is unusable.