McDonald's

3.3
2397 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1504 Will Rogers Dr, Santa Rosa, NM
88435, United States

Hours

Reviews

3.3
2,397 reviews
5 stars
788
4 stars
482
3 stars
397
2 stars
209
1 star
521

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and accommodating staff, though some reported instances of rudeness and poor service.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others complained about cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting clean bathrooms and dining areas, while others reported dirty tables and floors.

Service Speed

Service speed varied significantly, with some customers experiencing long wait times, particularly in the drive-thru, while others noted quick service.

Customer Experience

Overall customer experiences were varied, with some expressing satisfaction and others frustration due to order inaccuracies and service issues.
  • SJ
    Samantha Jane
    Nov 8, 2025
    5.0
    I didn't like the Sausage Egg McGriddle but I don't like maple syrup and it was baked into the pancake used in place of a bun. Their hash browns are delicious.
  • DB
    Devon Burros
    Nov 5, 2025
    5.0
    Stopped here on our way back home to MO, and everything was perfect. The food was fresh the staff were friendly and one even made our sons night and blessed him with a toy, and even taught him some words in her native language!
  • LT
    Lisa Tollefson
    Nov 2, 2025
    2.0
    It was the only place for breakfast. I wasn't expecting much, but it was disappointing. The sandwiches were barely warm, my biscuit had crusty edges, and my coffee was far from hot. This was at 8:30 am, and they were definitely not overwhelmed with business. I guess the locals know not to go there.
  • DL
    Danny Lindsey
    Nov 2, 2025
    5.0
    Does McDonald's is very good and we are grateful of its location, my double cheeseburger with green chili was delicious
  • TL
    The Lilinator
    Oct 15, 2025
    5.0
    I don't have any major complaints. They miraculously didn't get anything wrong even though we had a large order at 8pm. The food was good and the wait was only like 20 minutes, the bathroom was clean (there was a lack of paper towels though- I grabbed some napkins to dry my hands so it wasn't that big a deal), my niece and nephew were excited about the kpop demon hunters stickers they got with their happy meals. We got happy meals, hamburgers, McChickens, chicken nuggets, fries, and drinks for our group and everyone agreed their food was pretty good. The floor wasn't clean and the area under the drink dispensers was littered with crumbs and sticky grime. Kinda gross. There was a table with large monopoly pieces which was pretty interesting. This McDonald's is doing a thing where if you collect colors from other McDonald's in the area you can win free food or something. It's literally finding a monopoly lol. Some food items come with a little sticker that tells you what color you got and tells you "you won free food" but you have to go to the app to see what you got. I took some pictures of the sunset while we were at this McDonald's. The best thing was how conveniently placed this McDonald's was because we were pretty hungry after driving for hours on end.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Santa Rosa, NM?

McDonald's in Santa Rosa, NM is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 6:00 AM to 10:00 PM.