This profile is uncertified and using publicly sourced data
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Business Details
About
Chocolate Shop
This is our newest midtown location for the famous and beloved Kakawa Chocolate House! We are an artisan Chocolate Shop and Café known worldwide for our historically based drinking chocolate elixirs, hand made chocolates, organic ice creams, baked goods and gifts! Join us in our newest location for a relaxing chocolate in our indoor café, or enjoy take out or curbside pick up. Many gluten free, dairy free and Vegan options available. Verde fresh juices are also available at this location.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.