Wendy's

3.6
775 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3151 Cerrillos Road, Santa Fe, NM
87507, United States

Hours

Reviews

3.6
775 reviews
5 stars
298
4 stars
171
3 stars
116
2 stars
60
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with specific mentions of a manager named David being particularly problematic.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Several customers complained about the quality of food, mentioning stale buns, cold fries, and overall poor taste.

Cleanliness

Customers noted unsanitary conditions in the dining area, including flies and sticky floors.

Speed of Service

While some customers experienced fast service, many others reported long wait times and delays in receiving their orders.
  • MG
    Mick Gutierrez
    Nov 13, 2025
    5.0
    For a fast food chain my experience was good. I've been at this Wendy's several times and am pretty much always pleased with the food, service and overall atmosphere.
  • SR
    Sharon Ruff
    Nov 11, 2025
    1.0
    Was excited to try your new chicken tenders, but my experience wasn't very good. The worst chicken I've had in years. So much coating and over cooked, I had to remove the nasty coating before I could eat the rest. Even my dog didn't like them, and dogs eat anything, well I don't! The service was good
  • MG
    Marilyn Gaupp
    Nov 9, 2025
    1.0
    I went through the drive thru. The person took our order. He asked for what I wanted and what to drink. Then at the window proceeded to rudely tell me that I hadn’t ordered it. I was like you just asked me what I wanted to drink with it. This person didn’t even acknowledge that anything was wrong, and told me I could just go back through the line. I don’t know what was going on with this man but certainly not polite customer service.
  • NA
    Noberto Armijo
    Nov 8, 2025
    1.0
    The people that work here are rude I went 730am 10-8-25 . Worker yelled at me because I couldn’t hear him clearly . If you’re unhappy with your job or can’t provide a service then don’t do it .
  • S1
    smokymods 1212
    Oct 31, 2025
    1.0
    One of the worst Wendy’s experiences I have ever had, yall need to quit rushing people why they are trying to order , and on top of that you were rude whoever was on the headset l, and on top of that you forgot some of my food and didn’t even give us the receipt 10-10 WOULD NOT GO HERE

Frequently Asked Questions About Wendy's

Is 3151 Cerrillos Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.