Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unhelpful staff, with specific mentions of a manager named David being particularly problematic.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Several customers complained about the quality of food, mentioning stale buns, cold fries, and overall poor taste.
Cleanliness
Customers noted unsanitary conditions in the dining area, including flies and sticky floors.
Speed of Service
While some customers experienced fast service, many others reported long wait times and delays in receiving their orders.
MG
Mick Gutierrez
Nov 13, 2025
5.0
For a fast food chain my experience was good. I've been at this Wendy's several times and am pretty much always pleased with the food, service and overall atmosphere.
SR
Sharon Ruff
Nov 11, 2025
1.0
Was excited to try your new chicken tenders, but my experience wasn't very good. The worst chicken I've had in years. So much coating and over cooked, I had to remove the nasty coating before I could eat the rest. Even my dog didn't like them, and dogs eat anything, well I don't!
The service was good
MG
Marilyn Gaupp
Nov 9, 2025
1.0
I went through the drive thru. The person took our order. He asked for what I wanted and what to drink. Then at the window proceeded to rudely tell me that I hadn’t ordered it. I was like you just asked me what I wanted to drink with it. This person didn’t even acknowledge that anything was wrong, and told me I could just go back through the line. I don’t know what was going on with this man but certainly not polite customer service.
NA
Noberto Armijo
Nov 8, 2025
1.0
The people that work here are rude I went 730am 10-8-25 . Worker yelled at me because I couldn’t hear him clearly . If you’re unhappy with your job or can’t provide a service then don’t do it .
S1
smokymods 1212
Oct 31, 2025
1.0
One of the worst Wendy’s experiences I have ever had, yall need to quit rushing people why they are trying to order , and on top of that you were rude whoever was on the headset l, and on top of that you forgot some of my food and didn’t even give us the receipt 10-10 WOULD NOT GO HERE
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Santa Fe, NM?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Santa Fe, NM into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (505) 557-4106.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3151 Cerrillos Wendy’s serve breakfast?
Yes, this Wendy’s location in Santa Fe, NM serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 3151 Cerrillos Road?
The Wendy's drive-thru at 3151 Cerrillos Road is open daily from 7:00 AM to 11:00 PM.
Is the Wendy's at 3151 Cerrillos Road currently open?
Yes, the Wendy's at 3151 Cerrillos Road is open and committed to serving customers every day.
Does this Wendy's location offer breakfast, and what meals are served?
Yes, this Wendy's serves breakfast, lunch, and dinner at the 3151 Cerrillos Road location.
What payment methods are accepted at Wendy's on Cerrillos Road?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or via a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
How can I provide feedback or contact this Wendy's location?
You can contact customer care via live chat or phone at 888-624-8140, visit the contact page on Wendy's website, or call the location directly at (505) 557-4106.
Does this Wendy's offer delivery and takeout services?
Yes, this Wendy's location offers dine-in, drive-thru, delivery where available, and takeout services.
What nearby places can I visit before or after dining at Wendy's on Cerrillos Road?
Nearby places include Tortilla Flats for Mexican cuisine, Silva Lanes Bowling Center for entertainment, and Meow Wolf art gallery for arts and culture, all within convenient distance from Wendy's.
Are there other fast food options near Wendy's at 3151 Cerrillos Road?
Yes, nearby fast food restaurants include another Wendy's location, Blake's Lotaburger, Taco Bell, and Tres Campanas New Mexican, providing various quick dining choices.
How can nearby services like Big O Tires or Jiffy Lube Multicare be useful for customers visiting Wendy's?
Customers visiting Wendy's can conveniently combine their meal with automotive services at nearby locations such as Big O Tires and Jiffy Lube Multicare for vehicle maintenance or repairs.