Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
776 reviews
5 stars
298
4 stars
171
3 stars
116
2 stars
60
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.
Food Quality
Mixed feedback on food quality, with some customers enjoying fresh items while others reported cold, stale, or incorrectly prepared meals.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and malfunctioning soda machines.
Management Issues
Frequent mentions of unprofessional behavior from management, particularly a staff member named David, who was described as rude and dismissive.
- KCKrystlejean CastellanoDec 30, 20251.0Picked up my mobile app order and asked the MANAGER if i can have some ketchup he was in a hurry and said it’s in the bag of course there was no ketchup and not just that but he was in such a hurry he forgot some of my order.
- JWJohn WendtDec 22, 20255.0employee david at the window is super attentive and positive, all the other employees made banging food
- L5Liz King (Mixed Tapes 505)Dec 5, 20251.0Its 9:24 on a Friday night and some rude guy working the window just gave horrible customer service, throwing attitude because his cheap speaker doesnt work. This location constantly forgets parts of orders and I found a hair in my frosty last time I ordered one. DONE with this location.
- SRSharon RuffNov 11, 20251.0Was excited to try your new chicken tenders, but my experience wasn't very good. The worst chicken I've had in years. So much coating and over cooked, I had to remove the nasty coating before I could eat the rest. Even my dog didn't like them, and dogs eat anything, well I don't! The service was good
- MGMarilyn GauppNov 9, 20251.0I went through the drive thru. The person took our order. He asked for what I wanted and what to drink. Then at the window proceeded to rudely tell me that I hadn’t ordered it. I was like you just asked me what I wanted to drink with it. This person didn’t even acknowledge that anything was wrong, and told me I could just go back through the line. I don’t know what was going on with this man but certainly not polite customer service.
Frequently Asked Questions About Wendy's
Is 3151 Cerrillos Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 3151 Cerrillos Road?
The Wendy's drive-thru at 3151 Cerrillos Road is open daily from 7:00 AM to 11:00 PM.
Is the Wendy's at 3151 Cerrillos Road currently open?
Yes, the Wendy's at 3151 Cerrillos Road is open and committed to serving customers every day.
Does this Wendy's location offer breakfast, and what meals are served?
Yes, this Wendy's serves breakfast, lunch, and dinner at the 3151 Cerrillos Road location.
What payment methods are accepted at Wendy's on Cerrillos Road?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or via a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
How can I provide feedback or contact this Wendy's location?
You can contact customer care via live chat or phone at 888-624-8140, visit the contact page on Wendy's website, or call the location directly at (505) 557-4106.
Does this Wendy's offer delivery and takeout services?
Yes, this Wendy's location offers dine-in, drive-thru, delivery where available, and takeout services.
What nearby places can I visit before or after dining at Wendy's on Cerrillos Road?
Nearby places include Tortilla Flats for Mexican cuisine, Silva Lanes Bowling Center for entertainment, and Meow Wolf art gallery for arts and culture, all within convenient distance from Wendy's.
Are there other fast food options near Wendy's at 3151 Cerrillos Road?
Yes, nearby fast food restaurants include another Wendy's location, Blake's Lotaburger, Taco Bell, and Tres Campanas New Mexican, providing various quick dining choices.
How can nearby services like Big O Tires or Jiffy Lube Multicare be useful for customers visiting Wendy's?
Customers visiting Wendy's can conveniently combine their meal with automotive services at nearby locations such as Big O Tires and Jiffy Lube Multicare for vehicle maintenance or repairs.