Taco Bell

3.8
1011 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5040 Promenade Blvd in Santa Fe. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5040 Promenade Blvd, Santa Fe, NM
87507, United States

Hours

Reviews

3.8
1,011 reviews
5 stars
445
4 stars
248
3 stars
146
2 stars
64
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including staff ignoring orders and being rude.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers suggesting to check bags before leaving.

Food Quality

While some customers enjoyed the food, others reported issues with portion sizes and food safety, including food poisoning.

Cleanliness

Mixed reviews on cleanliness; some found the location clean while others reported dirty tables and unsanitary conditions.

Kiosk Ordering

Customers expressed frustration with the reliance on kiosks for ordering, preferring personal interaction.
  • BB
    Brayan
    Nov 1, 2025
    1.0
    Boycott this Taco Bell. Everytime I come to this location there is always one issue or another the food is almost always bad, the managers are rude and couldn't care less about customer service. Never have any issues at the other two locations, it's just this one Corporate needs to step in and restructure this circus.
  • JR
    Jk Rivera
    Oct 27, 2025
    5.0
    🔥🔥🔥🫶🏽🥵
  • MG
    Mel G
    Oct 19, 2025
    1.0
    Visit quite often food isn’t too bad just very disappointing to see staff ignore the older generation that don’t know how to work their new machines . Through the drive thru you have to take customers order what so different about them going in?
  • MA
    Micaela Arndt
    Oct 16, 2025
    2.0
    Asked the person if they had Diet Coke. The person taking the order said yes. He then proceeded to give me a Diet Pepsi. Horrible service. Go here at your own discretion! They also didn’t give a straw
  • AG
    Average Gamer
    Oct 11, 2025
    1.0
    Horrible customer service in a restaurant that has plenty of employees can’t be bothered to take your order and point you towards the kiosk

Frequently Asked Questions About Taco Bell

What are the drive-thru hours for Taco Bell at 5040 Promenade Blvd in Santa Fe?

The drive-thru at this Taco Bell location is open from 7:00 AM to 2:00 AM Sunday through Wednesday and on Sunday, with extended hours until 3:00 AM Thursday through Saturday and Friday.

What types of payment does Taco Bell at 5040 Promenade Blvd accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.