Taco Bell

3.8
1017 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5040 Promenade Blvd in Santa Fe. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5040 Promenade Blvd, Santa Fe, NM
87507, United States

Hours

Reviews

3.8
1,017 reviews
5 stars
449
4 stars
248
3 stars
146
2 stars
65
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, rude staff, and issues with order accuracy.

Food Quality

While some customers enjoyed the food, there were numerous complaints about missing items, incorrect orders, and food safety concerns.

Ordering Experience

Customers expressed frustration with the reliance on kiosks for ordering, which they felt detracted from personal service.

Cleanliness

Feedback on cleanliness was mixed, with some noting a clean environment while others reported dirty tables and unsanitary conditions.
  • DD
    Den
    1 day ago
    5.0
    Always good and fast here!
  • LL
    L
    Jan 4, 2026
    5.0
    As a fire rewards member that eats at taco bell way too often, I can confidently say this location has the most consistently functioning freeze machine (unlike the one by meow wolf πŸ˜•) and most accurate order fulfillment of all the taco bells in santa fe. They are efficient and don’t skimp on portions (also unlike the one by meow wolf 😐). The food received matches what is advertised. On the rare occasion that you order ahead and some ingredient or item happens to be out of stock they offer multiple acceptable, in-kind substitutions to choose from.
  • NM
    Nuevo Mexico1912
    Dec 29, 2025
    1.0
    30 minutes for 2 bean and cheese burritos.. not one employee speaks english. ordering is a nightmare on those kiosk screens.
  • DT
    David Torres
    Dec 8, 2025
    5.0
    Taco Bell uses touch screens to order. I had to get some help to finish up my order. I had a crunchy Gordita and a taco. Small ice tea no sugar with a splash of lemonade. lol great location.
  • BB
    Brayan
    Nov 1, 2025
    1.0
    Boycott this Taco Bell. Everytime I come to this location there is always one issue or another the food is almost always bad, the managers are rude and couldn't care less about customer service. Never have any issues at the other two locations, it's just this one Corporate needs to step in and restructure this circus.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours for Taco Bell at 5040 Promenade Blvd in Santa Fe?

The drive-thru at this Taco Bell location is open from 7:00 AM to 2:00 AM Sunday through Wednesday and on Sunday, with extended hours until 3:00 AM Thursday through Saturday and Friday.

What types of payment does Taco Bell at 5040 Promenade Blvd accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.