Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Santa Fe Subway® Restaurant at 1911 St Michaels Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, or unhelpful.
Cleanliness
Many customers reported unsanitary conditions, including dirty dining areas and bathrooms, with some mentioning pests.
Order Accuracy
A significant number of reviews noted issues with incorrect orders, including missing items and poorly made sandwiches.
Food Quality
Several customers expressed dissatisfaction with the quality of food, citing stale bread, old vegetables, and overall poor taste.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for excellent service and enjoyed their meals.
AC
alinah Carrillo
Oct 10, 2025
1.0
Horrible I ordered one in person they messed it up then I order one online the same day also messed that one up. I don’t recommend
CL
Cole Lambson
Sep 28, 2025
3.0
Food and service were as fine, but the radio was turned up so loud and it made it miserable to try to sit and eat my sandwich. Definitely not a good place to sit down and eat.
EB
Evan Baker
Jun 20, 2025
1.0
This location is absolutely pathetic. The employees are rude and unnattentive. I had a valid coupon that I was going to use at the register. The coupon wasn't scanning, so the manager told me it was because I had already used the coupon that I just got in the mail. I literally had to argue with her to force her to use the coupon after she basically accused me of trying to scam. The store was absolutely filthy. There was trash everywhere, and a large puddle of condensate water from the ac dripping on the floor. The employees were just standing around playing on their phones while the store was in this condition. Something needs to be done about this location because it is poorly run and disgusting.
AS
Akshat Sharma
May 31, 2025
1.0
I ordered 2 subs and pizza, but soon after ordering, I got a call saying that there was no pizza. I was like fine give me the subs and refund me the money for the pizza and oh god I didn’t imagine that explaining this would be a big hassle. The rep I got a call from did not know English and I tried my best to make her understand but no, she told me her manager would call but I never received a call and the app said the order was picked up. I tried calling back and after 3-4 attempts I was able to get a hold of them and guess what it was the same person and then I just said two works “Order cancel” but I’m still unsure if she understood that. My money is still not refunded and I don’t know what to do..
VL
Victoria Lucero
Oct 30, 2023
3.0
It was good although the guy must have been new cuz he took a minute to get our order the way we wanted it. He burnt my daughters sandwich & had to start all over again!!