Panera Bread

3.9
1079 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Santa Fe is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3535 Zafarano Drive, Santa Fe, NM
87507, United States

Hours

Reviews

3.9
1,079 reviews
5 stars
514
4 stars
240
3 stars
122
2 stars
73
1 star
130

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unclean tables, floors, and overall dirty conditions in the restaurant.

Customer Service

Numerous customers reported rude and unhelpful staff, with many expressing dissatisfaction with the service quality.

Food Quality

While some customers enjoyed the food, many others criticized it for being subpar, poorly prepared, or not matching expectations.

Order Accuracy

Several reviews mentioned issues with incorrect orders, missing items, and poor communication regarding order fulfillment.

Atmosphere

The dining environment was often described as noisy and chaotic, detracting from the overall experience.
  • LO
    Leslie Ortiz
    5 days ago
    4.0
    Always busy not to meant places to get soup here in town so Panera is good for soup. The chicken salad sandwich is good could use a little more chicken salad in it but it's good overall. The Oriental salad is also a yummy treat dressing is yum I usually take it home as an avocado to it and perfection in my opinion. Overall decent place to grab a bite to go or done in.
  • JE
    Jenna Espinoza
    Nov 13, 2025
    1.0
    Can we get something better than this? Rude employees blasting music I ordered a salad and soup. They gave me the wrong soup and they didn’t give me dressing for the salad. They look like zombies working who don’t even greet you.
  • KO
    Kava OwO
    Nov 8, 2025
    1.0
    The service was not what I was expecting on a regular weekday. I had made an online order on a tab, and it didnt save any of my settings for the order i wanted. I then waited almost 35 minutes for a small bowl of mac and cheese to come out. I hve to constantly tell the desk I ordered a drink, and the woman making the food decided to give me a disrespectful and snarky remark after I requested a drink and lid refills (they were empty and also covered in soda syrup with straws and wrappers). The space is small and also too crowded for anyone to get their food, while the cooks are also being overwhelmed with requests from customers. I wouldnt recommend, its better off going to the mall.
  • CA
    Chrys Anthemum
    Oct 22, 2025
    2.0
    TURN THE FREAKING MUSIC DOWN! People have autism, headaches, all kinds of issues. This place is crawling with screaming kids and the buzzers vibrating on the tables. The music is blaring - and there's a speaker above each table! I asked once and was ignored. The second time I said turn it down or give me a refund. They turned it down and whaddaya know, people in the dining room stopped shouting over each other. Even the 2 elderly men reminiscing about their high school and who has died since 1970. As to the kids, this may as well be Chuck E. Cheese. NOT a nice place to eat in peace. Before I left, the kitchen staff put their own music on over a phone speaker. No one can STAND 5 minutes of quiet these days. ALSO, the tables are filthy. An overall horrible experience.
  • TS
    Tim Struck
    Oct 3, 2025
    1.0
    I'm surprised this location is even still open. After my last horrible experience with this location, I decided to try it again. Lo and behold the service doesn't change and the managers are still rude to customers. While I checked to make sure all items were in my order (which again they forgot an item), I didn't open the soup container to check if it was correct. I get home and find out it's not what I ordered. I tried calling the restaurant and no one answerd. I head back to the restaurant and was told they were out of the item I had originally ordered. This would be fine had they communicated that to me. The manager flat out lied to my face and said that the QC person had told me about this which they had not. I asked how they were going to correct it right and she scoffed at me like it was my issue. I recommend not spending money at this place as the food quality is okay but it's not worth the hassle nor the rude staff. I'll stick to spending my money at local business instead of these crappy corporate chains.

Frequently Asked Questions About Panera Bread

Does Panera Bread Santa Fe accept reservations?

No, Panera Bread Santa Fe does not accept reservations.

What are the delivery hours for Panera Bread Santa Fe?

Delivery is available Monday through Saturday from 7:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.