McDonald's

3.5
1428 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
55 Cities Of Gold Road, Santa Fe, NM
87506, United States

Hours

Reviews

3.5
1,428 reviews
5 stars
477
4 stars
330
3 stars
277
2 stars
116
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was noted for being clean, with some customers appreciating the cleanliness of the dining area.

Order Accuracy

Many reviews highlighted issues with order accuracy, with numerous customers receiving incorrect or incomplete orders.

Staff Friendliness

While some staff were praised for their friendliness and helpfulness, others were described as rude or indifferent.

Food Quality

The food quality received mixed reviews, with some customers enjoying their meals while others complained about cold or stale food.
  • JV
    John Vervoort
    Nov 6, 2025
    4.0
    Coffee was lukewarm, very disappointed.
  • JC
    Jenell Chavarria
    Oct 21, 2025
    2.0
    Rude to much in a rush people working they dont care if they get your meal right as long as they provide fast service, yes that counts but when youve driven 3 miles away or are running late somewhere sucks when you open your food its halfway filled coke & fries & order is wrong ot they forgot condements sucks but no choice to eat or throw cause you went threw drive threw & drove away trusting the workers know what there doing, yes i should of checked to see if i got everything but i shouldnt have to check if the order is right.
  • SR
    stuart rumley
    Oct 20, 2025
    5.0
    Wonderful high energy great food cocktail all day
  • TT
    Teresa
    Oct 8, 2025
    5.0
    The reason I give this establishment 5 stars is because the boy at the counter was so friendly and personable! It is hard these days to find kids that can look you in the eye and be social able! I wish I had gotten his name because he was great!!! Coffee was good, too! 😅
  • JM
    Jim Montoya
    Oct 4, 2025
    1.0
    This McDonald’s is consistently disappointing. Twice now I’ve been told to pull into the #1 drive thru spot only to be ignored. One time I waited over 15 minutes before going inside, only to find out they had forgotten my order and had to make it while I stood there. Another time, after nearly 10 minutes, I walked in to find my daughter’s frozen drink melting on the counter — again, no apology when it was handed to me. I get things happen, but here it seems to be the norm. When everything runs smoothly, it’s fine, but when something goes wrong, they don’t know how to handle it — and there’s zero accountability.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 55 Cities Of Gold Road, Santa Fe, NM?

McDonald's is open every day from 6:00 AM to 10:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 55 Cities Of Gold Road has a drive-thru open daily from 6:00 AM to 10:00 PM.