Brand Certified
McDonald's
3.4(1539 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5020 Promenade Blvd, Santa Fe, NM
87507, United States
Certified by McDonald's • Mar 01, 2026
(505) 471-3735
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,539 reviews
5 stars
530
4 stars
307
3 stars
292
2 stars
127
1 star
283
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent issues with incorrect orders and missing items.
Service Quality
Many reviews highlighted poor customer service, including rudeness and lack of professionalism from staff.
Food Quality
Customers expressed dissatisfaction with the quality of food, noting cold items and poor preparation.
Cleanliness
While some mentioned clean restrooms, others pointed out unsanitary conditions and poor hygiene practices.
Pricing
Several reviews criticized the high prices relative to the quality of food and service.
- BMBrandie McGough3 days ago5.010/10 for the service but 100/10 for The cup of pickles
- MMMATTHEW McNULTY4 days ago5.0It’s McDonald’s. This one here in Santa Fe is especially clean. Staff was super courteous and made me a very decent sausage egg McMuffin with cheese. But they did not have the two sausage egg McMuffins for $5, which was kind of a bummer but still delicious.
- EMErick MartinezFeb 7, 20261.0This are their large fries shame.
- DMDonna LA rue MartinezFeb 4, 20265.0Good food and good service
- JJJessicaJan 24, 20261.0My husband ordered breakfast and was given syrup and butter but was not given the pancakes that were supposed to come with the order. When he returned to the restaurant to let them know the pancakes were missing, the employee told him he would need to pay for them and stated that he “needed to say he wanted pancakes.” This response made no sense, as syrup and butter were already provided, clearly indicating pancakes were part of the order. While my husband was at the counter, employees in the back were speaking about him in Spanish, assuming he did not understand. My husband does speak Spanish and found this behavior extremely disrespectful and unprofessional. When I called the manager was no help and told me call corporate he didn't give a ....
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 5020 Promenade Blvd in Santa Fe?
The restaurant is generally open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
Does this McDonald's location offer drive-thru service, and what are the hours?
Yes, this McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, with 24-hour service on Friday and Saturday.
Can I get McDonald's delivery in Santa Fe, and what are the delivery hours?
Yes, delivery is available daily mostly from 4:00 AM to 1:00 AM, with some extended times on Friday and Saturday for 24-hour delivery.
What payment methods are accepted at McDonald's Santa Fe at Promenade Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there mobile apps available to order from McDonald's at this location?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store, or via their online ordering links.
What services does McDonald's at 5020 Promenade Blvd offer to customers?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers and Ordering, and WiFi services.
What nearby fast food options are available close to McDonald's at Promenade Blvd?
Nearby fast food choices include Taco Bell, Dion's Pizza, Jersey Mike's Subs, Subway, and Starbucks, making it convenient to explore various dining options in the area.
Are there any mobile phone stores near this McDonald's location?
Yes, Cellular Sales, Verizon, Cricket Wireless, and Walmart Santa Fe - Herrera Drive (which also sells mobile phones) are nearby, useful if you need phone services when visiting.
What medical facilities are close to McDonald's at 5020 Promenade Blvd?
Nearby medical centers include CHRISTUS St. Vincent Entrada Contenta Health Center, Santa Fe Dentist Office, and Turquoise Trail Veterinary Urgent Care, providing health services for various needs.
Where can I find more information or contact McDonald's at Promenade Blvd directly?
You can visit their official website or their Facebook page at https://www.facebook.com/292623184175883, or call them at +1 505-471-3735.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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