Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,527 reviews
5 stars
525
4 stars
310
3 stars
290
2 stars
127
1 star
275
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders and missing items in orders.
Service Quality
Mixed reviews on service; some customers praised friendly staff while others reported rude behavior and slow service.
Food Quality
Inconsistent food quality; some enjoyed fresh items while others received cold or poorly prepared food.
Cleanliness
Generally positive remarks about cleanliness, particularly in restrooms.
Pricing
Many customers expressed concerns about high prices and perceived value for money.
- IMIsaac Moya3 days ago1.0its a McDonald’s with poor service and Little attention to detail. even when ordering from the robots. I didn’t get cheese or egg with my sausage, egg and cheese McMuffin. what a great start to my day. and i had to be buzzed in to use the restroom. if I could, I’d give it zero stars.
- FMFrancis motionlessNov 15, 20251.0Went about 20 mins ago and they gave me the complete wrong order. I wanted a new sandwich they had, and they gave me a chicken wrap. They charged me for the other meal I originally wanted. Manager needs to inform employees about new items on the menu. It also seems this mcdonald's has so much turn around (employees going in and out and quitting).
- MGMashiwi GonzalezNov 5, 20251.0Worst experience at this place had a worker that sounded like he was under the influence of something was slurring his words and kept giving us our order wrong and tried charging us twice asked the manager to cancel the order but took 7 minutes to do so while whispering slurs to us
- BWBriana WilliamsNov 4, 20251.0They literally don’t have lot order and take forever to give service like be for real. This will go down if y’all don’t improve
- AMAidan McConnellOct 24, 20251.0The sink in the bathroom sprays so much there’s absolutely no way the employees are washing their hands
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 5020 Promenade Blvd in Santa Fe?
The restaurant is generally open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
Does this McDonald's location offer drive-thru service, and what are the hours?
Yes, this McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, with 24-hour service on Friday and Saturday.
Can I get McDonald's delivery in Santa Fe, and what are the delivery hours?
Yes, delivery is available daily mostly from 4:00 AM to 1:00 AM, with some extended times on Friday and Saturday for 24-hour delivery.
What payment methods are accepted at McDonald's Santa Fe at Promenade Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there mobile apps available to order from McDonald's at this location?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store, or via their online ordering links.
What services does McDonald's at 5020 Promenade Blvd offer to customers?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers and Ordering, and WiFi services.
What nearby fast food options are available close to McDonald's at Promenade Blvd?
Nearby fast food choices include Taco Bell, Dion's Pizza, Jersey Mike's Subs, Subway, and Starbucks, making it convenient to explore various dining options in the area.
Are there any mobile phone stores near this McDonald's location?
Yes, Cellular Sales, Verizon, Cricket Wireless, and Walmart Santa Fe - Herrera Drive (which also sells mobile phones) are nearby, useful if you need phone services when visiting.
What medical facilities are close to McDonald's at 5020 Promenade Blvd?
Nearby medical centers include CHRISTUS St. Vincent Entrada Contenta Health Center, Santa Fe Dentist Office, and Turquoise Trail Veterinary Urgent Care, providing health services for various needs.
Where can I find more information or contact McDonald's at Promenade Blvd directly?
You can visit their official website or their Facebook page at https://www.facebook.com/292623184175883, or call them at +1 505-471-3735.