Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,663 reviews
5 stars
602
4 stars
375
3 stars
309
2 stars
134
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including rude staff interactions and incorrect orders.
Food Quality
Inconsistent food quality was noted, with some customers receiving cold or old food, while others praised the freshness.
Cleanliness
The restaurant was frequently described as clean, contributing positively to the overall experience.
Efficiency
Many reviews highlighted fast service, especially during busy times, although some customers experienced long wait times.
Pricing Concerns
Several customers expressed dissatisfaction with high prices compared to other locations.
- JPJonathan PaczoltJan 4, 20261.0McChrispy deluxe was dry but half edible, the second sandwich i got was a McChrispy original, the chicken was about 1/3 of the regular size. Asked for my money back on the second sandwich only. I got cust at by a little boy with tattoos. Saying I "don't want to mess with him or even go outside". I guess I should have been scared. I left and am still waiting on my money back
- VVVidaDeMikeyDec 11, 20255.0I mean it's fast so there's that.
- LBLeif BurkmanNov 30, 20254.0Standard McDonald's fare, professionally run. Usually everything comes out fast and hot
- SRSanti RiveraNov 23, 20251.0I had one of the most frustrating fast-food experiences of my life at this McDonald’s on Pacheco Street. They completely messed up my order, and I ended up waiting over 20 minutes for a single cheeseburger and a small french fry. For fast food, that’s ridiculous. When I asked for a refund, the manager on duty, Jesus, told me they couldn’t issue one because my order was placed through curbside pickup. That made no sense to me, because I’ve ordered curbside plenty of times before and have gone inside for refunds without any problems or pushback at all. His explanation felt like an excuse rather than actual policy. On top of that, my interaction with him was extremely rude. In my personal experience, he came across as unprofessional, disrespectful, and totally uninterested in helping fix anything. Based on how he handled the situation, I honestly believe he shouldn’t be in a management position at all. I won’t be returning. This location seriously needs better leadership and customer service
- KMKristina MooreNov 23, 20253.0Food was cold and I couldn't take the fries back inside that part was closed and there was a line and I only had 30 minutes lunch
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1621 Pacheco St, Santa Fe?
McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24/7.
Can I order McDonald's delivery from this location and what are the delivery hours?
Yes, delivery is available 24/7 with services like same-day and no-contact delivery.
What payment methods are accepted at McDonald's on Pacheco St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the full McDonald's menu online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at this McDonald's location?
Yes, WiFi is available for customers.
How do I access McDonald's mobile ordering and app features?
You can download the McDonald's app from the Apple App Store or Google Play Store to order and use mobile offers.
What nearby places can I visit after dining at McDonald's on Pacheco St?
Nearby you can visit the Las Trampas Historical Marker, an interesting local landmark, or check out Mandrill's Gym for fitness activities.
Are there any convenient stores or gas stations near this McDonald's?
Yes, there are nearby convenience stores and gas stations like Shell and Brewer Oil Company for quick stops before or after your visit.
What financial institutions are near McDonald's at 1621 Pacheco St?
Nearby banking options include Bank of Albuquerque, Del Norte Credit Union, and U.S. Bank to assist with financial needs.