Brand Certified
McDonald's
3.6(1667 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1621 Pacheco St, Santa Fe, NM
87501, United States
Certified by McDonald's • Mar 01, 2026
(505) 988-9500
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,667 reviews
5 stars
606
4 stars
374
3 stars
309
2 stars
132
1 star
246
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback highlighted poor customer service experiences, including rude staff and unprofessional management.
Food Quality
Several reviews mentioned cold or stale food, with complaints about the freshness of items like chicken nuggets and fries.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor hygiene practices.
Speed of Service
Many customers appreciated the fast service, particularly during busy hours, although some experienced long wait times.
- EMEllen MurphyFeb 19, 20261.0Literally had to explain my easy order many times in many ways & in the end after making sure they got it right on the screen, I got home & my plain double CHEESEburger still had no cheese... This location messes up every time, no matter how clear I am! 😤 Never again. ALSO HAD MOLD IN MY SODA! then mcdonalds follows up to all poor reviews by sending a customer feedback survey, but does not provide the NEEDED corresponding case number to even put through your concerns & complaints with them. TERRIBLE CUSTOMER SERVICE!
- FFFlickityFlucker FotherMuckerFeb 11, 20261.0No sweet tea around 9 pm even on 24 hour days
- JFJerome FrontinoJan 31, 20261.0I got to this location every Saturday and Sunday Morning before work. They have not gotten my order right for months and they just don't put cheese on anything. I double checked with the cashier when I pulled up this morning, still wasn't right. This is at 530 am
- SMShane MartinezJan 19, 20261.0HORRIBLE SERVICE. KID AT DRIVE UP WINDOW COULD NOT GET OFF HER PHONE WHILE HANDING MY ORDER TO ME. PHONE IN ONE HAND AND NEARLY TOSSING MY ORDER AT ME. NOT A WORD SAID . NO HELLO NO THANK YOU... AVOID THIS LOCATION
- JHJ HJan 18, 20265.0Loved it the lady in the front was very kind. I went on Wednesday around 8:30am.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1621 Pacheco St, Santa Fe?
McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24/7.
Can I order McDonald's delivery from this location and what are the delivery hours?
Yes, delivery is available 24/7 with services like same-day and no-contact delivery.
What payment methods are accepted at McDonald's on Pacheco St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the full McDonald's menu online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there WiFi available at this McDonald's location?
Yes, WiFi is available for customers.
How do I access McDonald's mobile ordering and app features?
You can download the McDonald's app from the Apple App Store or Google Play Store to order and use mobile offers.
What nearby places can I visit after dining at McDonald's on Pacheco St?
Nearby you can visit the Las Trampas Historical Marker, an interesting local landmark, or check out Mandrill's Gym for fitness activities.
Are there any convenient stores or gas stations near this McDonald's?
Yes, there are nearby convenience stores and gas stations like Shell and Brewer Oil Company for quick stops before or after your visit.
What financial institutions are near McDonald's at 1621 Pacheco St?
Nearby banking options include Bank of Albuquerque, Del Norte Credit Union, and U.S. Bank to assist with financial needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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